Warehouse Center Lead

Safelite Fulfilment; Jacksonville (FL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k) with match

Medical coverage

PTO & holidays

Tuition reimbursement

Paid training

Job summary

Safelite Fulfilment is seeking a Warehouse Lead to direct daily operational workflow and support the site leadership team. You will oversee safety, training, and the implementation of processes across the fulfillment area.

The role requires strong leadership, hands-on experience with MHE, and the ability to coach teams while maintaining a safe and efficient workplace. This on-site position offers competitive pay and comprehensive benefits.

Qualifications

• 18+ years of age or older.
• Valid state-issued driver's license with potential MVR check.
• Excellent people, leadership and communication skills.
• Experience operating Material Handling Equipment (MHE) including forklifts, order pickers and reach trucks.
• Familiarity with Microsoft Office; ability to use basic software tools.
• Weight limit and physical requirements: can lift 35–50 lbs; order picker weight under 300 lbs.
• Punctuality and consistent attendance; safety-conscious.
• Ability to work in varied environmental conditions.

Responsibilities

• Coordinate workflow of daily operational activities and communicate daily work plan.
• Identify risks and hazards and develop action plans for safe working conditions.
• Responsible for accident and incident reporting.
• Support MHE training and hands-on process safety training.
• Coach associates on best practices, equipment use, and safety procedures.
• Operate MHE occasionally (forklifts, order pickers, reach trucks) when not training.
• Maintain PPE compliance and a clean, safe work area.
• Fulfill other duties as assigned.

Skills

Leadership

Communication

MHE operation

Safety procedures

Punctuality

Team coaching

MS Office

Tools

MS Office

Job description

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Warehouse Lead plays a key role in assisting the site leadership team by directing the daily functional and operational workflow at the site. This role has extensive knowledge of all fulfillment environment tasks.

What You’ll Get

• Pay starting at $24.20/hour.
• Weekly payday on every Friday!
• Total job benefits valued at more than $10k*.
• This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 in tuition reimbursement per year.
• Paid training and access to all the tools and resources you need to be successful.
• Explore our health, wealth, and life offerings at www.safelitebenefits.com.

What You’ll Do

• Coordinates the workflow of daily operational activities, communicates daily work plan and assignments.
• Proactively identifies risks and hazards and develops action plans to ensure safe working conditions.
• Responsible for comprehensive accident and incident reporting.
• Support classroom MHE training followed by functional shoulder-to-shoulder training on processes, safety protocol, and MHE operational skills.
• Coaches associates on operational best practices, proper equipment use, glass-handling methods, and safety procedures.
• May perform inbound or outbound activities when not actively training including operating material handling equipment (MHE) including forklifts, order pickers or reach trucks.
• Adhere to all safety and Personal Protective Equipment (PPE) requirements.
• Maintain a secure and clean work area by performing housekeeping duties.
• Fulfill other duties as assigned.

What You’ll Need

• Must be 18 years of age or older.
• Valid state-issued driver's license required and any other license(s) (as required by federal, state, and local laws) to operate a company vehicle; must pass a Motor Vehicle Records check (MVR).
• Excellent people, leadership, and communication skills.
• Familiarity with Microsoft Office suite is a plus.
• Experience operating Material Handling Equipment (MHE) including order pickers, forklift, and reach trucks.
• To safely operate the order picker and comply with equipment manufacturer specifications and required safety regulations, there is a weight limit set at 300 pounds.
• If you are hired to operate this equipment, you will need to weigh under 300lbs.
• Strength to perform physical tasks involving repetitive moving or raising of objects weighing up to 35 pounds, occasionally up to 50 pounds.
• Comfortable with working in various environmental conditions, such as seasonal heat or cold, and staying in a stationary position for long shifts.
• Punctuality and consistent attendance to help your teammates.
• Positive attitude with a focus on exceptional service.

Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services.

We’re People Powered: Our people come first. We care about your well-being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K+ tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.

Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process.

Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings, attestation of COVID-19 vaccination status, and precautions against COVID-19 in select work settings, subject to all applicable local, state and federal laws. Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates.