Warehouse Associate (Returns Associate)

FDH Aero; Oklahoma City (OK); On-site; USD 50,000 - 70,000; Full time

Job summary

FDH Aero is looking for a Quality Associate to enhance accuracy and compliance within the company. The role includes maintaining quality procedures, assisting in audits, and collaborating across departments. Ideal candidates will have experience in similar industries and be familiar with quality assurance methodologies.

Benefits

Medical, dental, and vision benefits

401k matching

Wellness programs

Career development and training

Qualifications

• 2-3 years experience in quality roles.
• Knowledge of REACH regulations and ISO9001.
• Health & safety experience.

Responsibilities

• Assist Sales to resolve customer concerns quickly.
• Update quality documentation and develop work protocols.
• Support internal and external audits.

Skills

Attention to detail

Organizational skills

Analytical skills

Job description

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Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

Why Work Here?

At FDH Aero, we understand that the strength of our brand comes from our people.

We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

Our Values Guide Everything We Do

We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.

We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.

We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.

We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.

We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.

We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.

As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.

We Are Looking For

This Quality Associate will be highly organized, methodical and have the experience necessary to take our business to the next level in accuracy, efficiency and compliance.

What You'll Do (Responsibilities)

• Assist Sales to rapidly resolve customer concerns
• Update and maintain procedures and other quality related documentation
• Develop standard work protocols and promote visual workplace methodology
• Liaise and communicate with all aspects of the business to ensure policies, procedures and key processes are understood and followed
• Support internal and external audits
• Assist and deputize for other members of the Quality Team regarding any other activities relating to compliance, quality, H&S and sustainability
• Perform other duties as assigned
  
  

What You Bring (Qualifications & Skills)

• 2-3 years of experience working in similar industries
• 1-2 years of experience working with business ERP software
• Knowledge of REACH regulations
• Health & safety experience/qualifications
• Experience developing sustainability initiatives
• Minimum 4-5 years’ experience working in a Quality Assurance position
• Detailed knowledge of quality assurance terminology (ISO9001), techniques, and tools (Kaizen, Six Sigma)
• i> Experience of Root Cause Analysis using 5Y, 8D etc. techniques
  
  

Special Requirements

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
• ITAR requirement
• 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
  
  

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Aviation and Aerospace Component Manufacturing

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