Warehouse Associate - ReStore Ben White

Austin Habitat For Humanity; Austin (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Join a forward-thinking organization dedicated to providing affordable housing solutions. As a ReStore Warehouse Associate, you will play a crucial role in supporting the community by receiving and processing donations, ensuring a welcoming atmosphere for donors, and maintaining operational efficiency in a fast-paced environment. This position offers the chance to make a tangible difference in people's lives while working alongside a passionate team. If you have a knack for customer service and enjoy a dynamic workplace, this opportunity is perfect for you!

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Short-Term Disability

Long-Term Disability

401K Savings

Paid Vacation Days

Paid Sick Days

Personal Time Off

Employee Discounts

Qualifications

• Strong written and verbal communication skills are essential.
• Detail-oriented and able to work independently in a team.

Responsibilities

• Provide exceptional customer service to all donors and customers.
• Sort and process donations while maintaining a clean work area.

Skills

Customer Service Skills

Problem-Solving Skills

Communication Skills

Detail-Oriented

Multi-tasking

Education

No formal education required

Tools

Fork Lift

Job description

The ReStore is a discount home improvement store and donation center. With locations in Austin and San Marcos, the ReStore is committed to increasing the community’s access to low-cost building materials and home improvement supplies, diverting valuable, reusable items from the landfill, and supporting Austin Habitat for Humanity’s affordable housing programs in the five counties it serves.

AHFH MISSION

Seeking to put God’s love into action, Austin Habitat for Humanity brings people together to build homes, communities, and hope.

VISION

A world where everyone has a decent place to live.

OUR CORE VALUES

Forward Thinking

Collaborative

Service Oriented

Company Paid Benefits:

• Medical, Vision, Dental, Short-Term and Long-Term Disability - EE only paid 100%
• 10 vacation days per year
• 10 sick days per year
• 8 holidays per year
• 7 days personal time off
• 401K Savings
• 20% ReStore Discount

POSITION SUMMARY

The ReStore Warehouse Associate is responsible for partnering with production and the retail team in a high energy fast-paced environment to perform a variety of operational functions that include: receiving, sorting, processing, pricing, and meeting daily goals. The position demands excellent donor service at all times. Greets donor, receives donations, and supplies donors with receipt. Expedites merchandise to make sure it is on the sales floor within company standards.

PRIMARY DUTIES AND RESPONSIBILITIES

• Provides exceptional customer service to all our donors/customers.
• Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.
• Work a flexible schedule in support of the store opening, production, and closing operations including working on weekends and holidays.
• Complete donor receipts.
• Sort donated items and determine a value.
• Comply with all safety and security procedures.
• Maintain a professional appearance (uniform).
• Comply with all policies and procedures.
• Demonstrate ethical behavior.
• Adhere to work schedule.
• Assist in loading/unloading trucks.
• Perform housekeeping duties.
• Communicate the Habitat mission and vision effectively to our customers.
• Sort and process merchandise according to procedures.
• Accurately record donations.
• Identify recyclable items and sort accordingly.
• Identify high value items for online or in-house auctions.
• Price all sellable items and move to sales floor in timely manner.
• Keep work area clean and safe at all times.
• Cross train as necessary in other functions of the store operations, and assist as needed in other areas of the ReStore.
• Oversee donation tracking.
• Fulfill Housekeeping List.
• Monitor recycle bins.
• Other record keeping and duties as required/directed.

REQUIREMENTS

This individual must understand and appreciate the mission of AHFH. Qualified candidates must possess strong written and verbal communication skills. Must possess strong problem-solving skills, the ability to work in a fast-paced team environment, and the ability to multi-task. This individual must be detail-oriented and able to work independently. Must be able to deal with all kinds of individuals and remain consistent in keeping a professional demeanor. Must be available to work a flexible schedule.

PHYSICAL DEMANDS

Required to lift up to 80 pounds on a regular basis and will experience frequent bending, squatting, lifting and repetitive motion. This position will occasionally be exposed to extremes in weather (e.g., heat, cold, wind, rain, etc.).

EXPERIENCE

Has great customer service skills and be able to multi-task.

EDUCATION

No education required, but recommended.

CERTIFICATES, LICENSES AND REGISTRATIONS

Fork Lift Certification (preferred but not necessary).

Austin Habitat for Humanity is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.