Warehouse Associate - Product Support

Bob's Discount Furniture; Amherst, New York (MA, NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Product Support Associate, where you'll play a crucial role in maintaining showroom standards and ensuring customer satisfaction. This position offers a dynamic work environment with opportunities for career growth and a variety of employee benefits. You'll be responsible for receiving and staging merchandise, assisting with inventory, and ensuring a safe and clean workspace. Embrace the chance to work in a team-oriented atmosphere that values every member's contribution. If you're flexible, motivated, and ready to make a difference, this is the perfect opportunity for you!

Benefits

National Health, Dental and Vision coverage

Employer paid Life Insurance

401(k) Profit Sharing Plan

Paid Personal/Sick Days

Paid Vacation and Holidays

Employee Assistance Program

Generous Employee Discount

Flexible Retail Schedule

Bob's Bail Out Program

Bob's Helping Hand Program

Qualifications

• Flexibility to work a 5-day retail schedule including nights and weekends.
• Ability to communicate effectively and work within teams.

Responsibilities

• Receive and ship merchandise while observing company guidelines.
• Stage showroom in preparation for incoming merchandise.
• Assist with inventory and maintain a clean working environment.

Skills

Flexibility to work retail schedule

Team collaboration

Effective communication

Ability to lift objects

Active listening

Education

High School Diploma or equivalent

Job description

Product Support Associates
Full Time and Part Time Career Opportunities

Product Support Associates are TEAM members within the Bob's Discount Furniture organization and play a vital role by assuring Stores receive and stage merchandise in a manner consistent with the Company's core values and creative vision; assisting and enabling Stores to achieve established Sales expectations. The primary function of a Product Support Associate is to work with Store Management and Visual Merchandising to maintain; warehouse safety, showroom merchandising standards, receiving and inventory guidelines and to perform day to day back-end operations according to established Company guidelines.

"No phony sales, no phony gimmicks, justeveryday low prices and value!

We call it the Bob's Way because no one does it better!" - Bob Kaufman Founder and President Emeritus

At Bob's we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!

The Benefits and Perks

• Feeling under the weather, we've got you covered! We offer National Health, Dental and Vision coverage
• Life insurance - Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
• 401(k) Profit Sharing Plan - Generous Company match!
• Paid Personal/Sick Days
• Paid Vacation, Sick Days, Holidays and your Birthday! After all, your Birthday should be a Holiday
• Employee Assistance Program
• Our prices are already low, but why not more! Generous Employee Discount
• The flexibility of working a Retail Schedule (weekends, evenings & holidays)
• Need a pay advance? Take advantage of Bob's Bail Out Program
• Have an unexpected extraordinary expense? Take advantage of Bob's Helping Hand Program. Bob's cares and is here to help
• And muchmore!

Many of our benefits are paid wholly or in part by Bob's Discount Furniture and are available to eligible employees.

Job Responsibilities

• Receive and ship (load and unload) Bob's merchandise while observing all guidelines set forth by the Company to limit shrink
• Stage Showroom and/or Outlet in preparation to receive merchandise in accordance with Visual guidelines
• Assemble Bob's Merchandise with care, working conscientiously to limit damage
• Coordinate and prepare unsold Merchandise for shipping
• Expedite Customer product pickups according to Company guidelines
• Actively assist in conducting Inventory as required
• Exhibit The Bob's Way with all Customer interactions
• Observe and maintain safety requirements of Bob's Discount Furniture
• Contribute to and maintain a clean a back- end (warehouse / stock room) and Showroom working environment
• Assist with Cafe duties as directed
• Other duties and responsibilities as assigned

Required Qualifications

• Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.
• Ability to work within Teams and follow direction
• Ability to actively listen
• Ability to communicate effectively and utilize communication tools appropriately
• Ability to move and lift objects
• Ability to contribute to the Stores overall success

Preferred Qualifications

• Career minded with capacity to grow professionally
• Proven track record of back-end retail warehouse or stock room experience
• A Team player with a desire to exceed expectations
• Customer Service experience

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

Pay:$15.00 - Hourly rate

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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