Warehouse Associate II

S&S Activewear, LLC; Reading (Berks County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Team spirit

Growth opportunities

Apparel discounts

Health benefits

Retirement plan

Modern equipment

Job summary

S&S Activewear, LLC in Reading, PA is seeking a Returns Associate to handle customer product returns, accurately entering return data into our systems and supporting warehouse operations. You will work closely with warehouse staff to ensure returns are processed efficiently and correctly, with a focus on accuracy and timely updates.

Key responsibilities include processing returns, updating inventory and customer records, answering return-related questions, and helping with material picks and

Qualifications

• Warehouse experience preferred.
• Experience handling customer returns and inventory systems.
• Basic math and computer skills.
• Ability to operate material-handling equipment and work safely in a warehouse environment.
• Strong attention to detail, accuracy, and organization.

Responsibilities

• Process incoming customer returns and related documentation.
• Enter accurate return and account information into inventory and customer systems.
• Answer questions regarding returns and returned merchandise.
• Support warehouse operations through material picks and deliveries.
• Maintain a clean, organized, and safe work environment.
• Collaborate with warehouse personnel and other departments to resolve return-related issues.

Skills

Inventory management

Data entry accuracy

Problem-solving

Time management

Team collaboration

Material handling and warehouse

Job description

WHY JOIN?

Be part of something special – a place where work feels like a community, not just a job. We're a vibrant and innovative crew united by a shared passion for creativity, growth, and collaboration. S&S is expanding, and we want to connect with dedicated individuals to join our team and create a best place to work. Our team is driven by innovation and partnership, where your ideas are heard and celebrated. We're building an inclusive environment that values every voice and fosters a culture of mutual support and respect. If you're ready to dive into a dynamic work environment where every day brings new personal and professional growth opportunities, We’d love to hear from you if you're enthusiastic about being part of a company that values its employees and rewards hard work. Take the next step in your career with us, where you're not just an employee but an essential part of our journey toward success.

WE OFFER

• Incredible team spirit – At the heart of our success is a culture that cherishes teamwork. We thrive on collaboration and value feedback and innovative thinking.
• Opportunities for professional growth – Your contributions are integral to our growth. As we expand, so do your career opportunities to develop and advance.
• Exclusive apparel discounts – Ready to upgrade your wardrobe?! As part of S&S, you'll enjoy special discounts on our trendy, high-quality apparel. Stay stylish and save big!
• Top-notch employee benefits – We prioritize the health and well‑being of our team members with an extensive benefits package, including health, dental, and vision coverage, along with retirement planning options.
• Fun employee appreciation events – We love celebrating you! Regular events are our way of saying 'thank you' for your hard work and dedication. Prepare for some memorable moments of appreciation and fun.
• State-of-the-art equipment – Experience the best in technology and equipment. We provide cutting‑edge resources to make your work life safe and efficient!

ABOUT THE ROLE

Job Summary The Returns Associate is responsible for processing customer product returns, accurately entering return information into company systems, and supporting warehouse operations. This role works closely with warehouse staff and other departments to ensure returned merchandise is handled efficiently and correctly.

KEY RESPONSIBILITIES

• Process incoming customer returns and related documentation.
• Enter accurate return and account information into inventory and customer systems.
• Answer questions regarding returns and returned merchandise.
• Support warehouse operations through material picks and deliveries.
• Maintain a clean, organized, and safe work environment.
• Collaborate with warehouse personnel and other departments to resolve return‑related issues.

QUALIFICATIONS

• Warehouse experience preferred.
• Experience handling customer returns and inventory systems.
• Basic math and computer skills.
• Ability to operate material‑handling equipment and work safely in a warehouse environment.
• Strong attention to detail, accuracy, and organization.

SKILLS

• Inventory management
• Data entry accuracy
• Problem‑solving
• Time management
• Team collaboration
• Material handling and warehouse operations

EQUAL OPPORTUNITY EMPLOYER

EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.

S&S is more than a source for apparel and accessories. We're a supply chain built for blazing speed. A technology platform built for your workflow. A sales organization structured around your market. And a partner invested in your growth. To create the future of branded merchandise, empowering our customers and partners to make their vision a reality

OUR VALUES

Our Values capture the beliefs and behaviors that underpin how we work and how we interact with each other, our customers, our suppliers, and our communities. Staying true to our values defines us and our culture just as much as the products we sell and the service we provide.