Warehouse Associate: Fast-Paced Inventory & Customer Service

Floor & Decor Holdings Inc.; Novi (MI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee stock purchase plan

Paid vacation

Paid holidays

Volunteer time off

Job summary

Floor & Decor Holdings Inc. Novi, MI is seeking a Warehouse Associate to compile orders, restock displays, and move merchandise to customer vehicles.

You’ll work on the sales floor or stockroom, check inventory, and assist customers with product location. The role supports safety compliance, operates a forklift, and requires friendly, organized, hardworking individuals who thrive in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Warehouse experience.
• Customer service experience.
• Experience with heavy machinery, forklifts, or farm equipment preferred but not required.
• Completion of forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Demonstrate and understand compliance of the company’s safety processes.
• Work in a fast pace environment with accuracy.
• Provide above and beyond customer service and exceed customer expectations.
• Act and work in a manner consistent with the company’s core values.
• Restock our show floor with product.
• Organize merchandise to company standards to ensure customers may shop with ease.
• Load out customers with the correct product.
• Help customers find products as needed and answer customer questions.
• Be available to assist in other areas of the store as needed.
• Keep work area clean and safe.

Skills

Friendly and enthusiastic

Entrepreneurial

A team player

Customer service orientated

Honest and accountable

Good communication

Forklift certification

Tools

Forklift

Job description

Floor & Decor Holdings Inc. Novi, MI is seeking a Warehouse Associate to compile orders, restock displays, and move merchandise to customer vehicles.

You’ll work on the sales floor or stockroom, check inventory, and assist customers with product location. The role supports safety compliance, operates a forklift, and requires friendly, organized, hardworking individuals who thrive in a fast-paced environment.