Warehouse Associate

Lowcountry Food Bank; North Charleston (SC); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Paid Holidays

Employee Assistance Program

Job summary

Lowcountry Food Bank in North Charleston, SC is seeking a Warehouse Associate to support agency floor and warehouse operations. The role ensures timely food distribution, accurate invoicing, and safe, organized storage with forklift support where possible.

This full-time position requires at least four years in warehouse operations and customer service, a HS diploma or GED, and the ability to learn new software systems. Competitive benefits are provided.

Qualifications

• High School Diploma or GED required.
• Reliable transportation required.
• Minimum of four years of experience in warehouse operations and customer service.
• Resourceful problem-solving and troubleshooting skills.
• Ability to manage multiple tasks, maintain attention to detail, and produce high-quality work in a fast-paced environment.
• Ability to apply basic math concepts.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Responds to agency inquiries in a timely and professional manner, schedules agency appointments and deliveries, and provides excellent customer service
• Supports daily warehouse operations to ensure efficient workflow
• Enters agency orders into Ceres, prints pick tickets, makes necessary adjustments, and prints final invoices
• Ensures agency invoices are signed and dated at the time of pickup or delivery
• Maintains and updates the online shopping list
• Understands and complies with all USDA product distribution requirements
• Assists the RFC Manager with monthly cycle counts
• Prepares USDA non-perishable items for allocation by staging pallets, verifying inventory accuracy
• Assists member agencies, as needed, with submitting agency orders
• Delivers completed agency orders to vehicles and operates forklifts when possible to load orders
• Weighs product as needed for invoicing and ensures accurate entry of all required information
• Verifies accuracy of assembled agency orders prior to scheduled appointments
• Maintains cleanliness of the agency side of the warehouse according to the established cleaning schedule
• Ensures the warehouse, cooler, and freezer are organized, properly stocked, and inventory is rotated correctly
• Maintains building grounds and loading docks to ensure they are clean and free of debris
• Oversees and verifies volunteer order picking accuracy
• Maintains warehouse temperature logs as scheduled
• Opens and/or closes the facility as directed by the RFC Manager
• Acts as backup to the Warehouse Coordinator – Receiver/Reclamation
• Performs other duties as assigned

Skills

Customer service

Attention to detail

Multi-tasking

Time management

Communication

Math basics

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Warehouse Associate

OPS Management Full-Time North Charleston, SC, US

Salary Range: $19.50 To $19.50 Hourly

Join our team and be part of meaningful work that makes a real difference in our community.

Benefits and Perks:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability
• Generous Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program

Summary of Responsibilities:

Summary of Responsibilities

The Warehouse Associate provides essential support to the agency floor and warehouse operations, ensuring timely and accurate food distribution to member agencies, exceptional customer service, and adherence to LCFB’s shared maintenance structure. This role supports warehouse shipping operations and is responsible for maintaining a clean, organized, and safe environment.

The Warehouse Associate is knowledgeable in receiving procedures and serves as a backup to the Warehouse Coordinator – Receiver/Reclamation.

Essential Duties and Responsibilities

Responds to agency inquiries in a timely and professional manner, schedules agency appointments and deliveries, and provides excellent customer service

Supports daily warehouse operations to ensure efficient workflow

Enters agency orders into Ceres, prints pick tickets, makes necessary adjustments, and prints final invoices

Ensures agency invoices are signed and dated at the time of pickup or delivery

Maintains and updates the online shopping list

Understands and complies with all USDA product distribution requirements

Assists the RFC Manager with monthly cycle counts

Prepares USDA non-perishable items for allocation by staging pallets, verifying inventory accuracy, staging empty pallets, and ensuring pallet tags are available

Assists member agencies, as needed, with submitting agency orders

Delivers completed agency orders to vehicles and operates forklifts when possible to load orders

Weighs product as needed for invoicing and ensures accurate entry of all required information

Verifies accuracy of assembled agency orders prior to scheduled appointments

Maintains cleanliness of the agency side of the warehouse according to the established cleaning schedule

Ensures the warehouse, cooler, and freezer are organized, properly stocked, and inventory is rotated correctly

Maintains building grounds and loading docks to ensure they are clean and free of debris

Oversees and verifies volunteer order picking accuracy

Maintains warehouse temperature logs as scheduled

Opens and/or closes the facility as directed by the RFC Manager

Acts as backup to the Warehouse Coordinator – Receiver/Reclamation

Performs other duties as assigned

Safety Responsibilities

Follows all food safety standards established by LCFB

Adheres to all safety protocols related to warehouse operations and use of LCFB equipment

Job Requirements

Required Education, Skills, Knowledge, and Experience

High School Diploma or GED required

Reliable transportation required

Minimum of four years of experience in warehouse operations and customer service

Resourceful problem-solving and troubleshooting skills

Ability to manage multiple tasks, maintain attention to detail, and produce high-quality work in a fast-paced environment

Ability to apply basic math concepts

Proficiency in Microsoft Word and Excel

Ability to learn and adapt to new software systems

Ability to obtain pallet jack and forklift certification

Strong verbal and written communication skills with diverse groups

Understanding of the non-profit and social service environment

Strong organizational and time-management skills

Willingness to undergo random drug screening

Preferred Education and Experience

Associate’s Degree

Schedule and Physical Demands

Flexible schedule Monday through Saturday, including occasional evenings and weekends for special events

Ability to repeatedly lift up to 50 pounds and move heavy objects (up to 3,000 pounds) using appropriate equipment