Warehouse Associate

American Freight Furniture; Norfolk (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Warehouse Associate to manage inventory flow, assist in shipping and receiving, and ensure customer satisfaction. The role requires physical labor, including lifting and moving merchandise, and involves various responsibilities to maintain inventory accuracy and a safe work environment.

Qualifications

• Must be able to lift and move at least fifty (50) pounds.

Responsibilities

• Fill order requests and load for timely shipments.
• Evaluate products and move to designated zones for processing.
• Ensure customer service during all customer pick-ups.

Skills

Customer Service

Teamwork

Job description

The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup, and delivery. This role involves proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible for unloading trailers (Receiving). This is an individual contributor role within a designated unit.

Job Duties :

1. Fill order requests, stage merchandise, and load for timely shipments (Shipping).
2. Evaluate products and move to designated zones for processing (Receiving).
3. Move merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and remove 'sold' merchandise from sales floor.
4. Audit and maintain accuracy of HFM (Hold for Merchandise) staging area.
5. Assemble merchandise.
6. Assemble and disassemble fixtures for seasonal flexes or floor plan changes.
7. Process receipts and ensure inventories are controlled, monitored, and logged.
8. Create required documentation to log all shipments and deliveries to customers.
9. Ensure customer service through timely, attentive, and friendly service during all customer pick-ups and inquiries.
10. Report and respond to Store Management about unsafe and/or unethical conditions.
11. Develop a team environment with the sales floor, providing timely movement of merchandise to meet presentation standards.
12. Protect company assets by following policies and procedures for customer pick-up.
13. Perform daily housekeeping, including cleaning and straightening.
14. Perform miscellaneous duties as required, including assisting as extra sales help once cross-trained.
15. Maintain a safe and clean receiving area.
16. Assist customers by delivering items to their car, helping load and secure merchandise.

Requirements :

• Must be able to lift and move at least fifty (50) pounds to support merchandise flow and replenishment.

American Freight is an equal opportunity employer. We respect diversity and do not discriminate based on race, color, creed, religion, national origin, ancestry, citizenship, age, sex, gender, gender identity or expression (including transgender), sexual orientation, marital status, veteran status, disability, genetic information, or other protected characteristics. We are committed to fair hiring, promotion, transfer, demotion, layoff, separation, recruitment, pay, access to facilities and programs, training, and employment treatment. Concerns regarding hiring processes can be directed via email to [emailprotected] or by toll-free call at 1-855-733-4357.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights under federal employment laws. For more information, please review the 'Know Your Rights' notice from the Department of Labor.