Warehouse Associate

Hoffmann Brothers, LLC; Missouri; On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision insurance for

Paid vacation & holidays

401K with company match up to 10%

Casual dress code

Job summary

Hoffmann Brothers, LLC is seeking a Warehouse Associate to support daily operations across our warehousing workflow. You will handle purchasing, order management, inventory control, and equipment maintenance to keep field professionals moving efficiently.

Ideal candidates are organized, proactive, able to manage multiple priorities in a fast-paced environment, and committed to safety and excellent service. This role offers competitive hourly pay and a comprehensive benefits package.

Qualifications

• Organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and customer service orientation.
• Ability to sit, stand, lift up to 50 lbs and work in varied environments including outdoors.
• Experience with inventory and purchasing processes is a plus.

Responsibilities

• Place and manage on-demand and scheduled orders, including same-day requests.
• Monitor purchase orders and ensure items are delivered and tracked.
• Oversee check-in/check-out of warehouse tools using the BitRip system.
• Verify condition of tools, manage tool accountability, weekly reviews.
• Assist with electronic receiving of goods and temporary equipment sign-outs.
• Support warehouse communications and respond to field professionals by phone.

Skills

Purchasing & Order Management

Communication & Support

Warehouse & Equipment Oversight

Vendor coordination

Tools

BitRip system

Service Titan

Forklift

Scissor lift

Job description

For over 40 years, Hoffmann Brothers has served as the premier HVAC, Plumbing, Electrical, and Appliance Repair service and installation contractor in the St Louis area. With an aggressive expansion campaign, we are now growing at an exciting rate facing new challenges as we transform our business and enter new geographic and service markets.

Over the last 10 years, Hoffmann has grown from a small family business of 50 employees to a 600+ member multi-market organization with significant aspirations for further growth. We recognize the quality of our people enables this growth and now is your chance to join our team.

As the Warehouse Associate,you will play a critical role in supporting daily operations across our Warehousing operation. This position ensures efficient procurement, inventory control, equipment maintenance, tool tracking, and communication support, while delivering excellent service to field professionals and internal departments. The ideal candidate is organized, proactive, and able to manage multiple priorities in a fast-paced environment

Key Responsibilities:

Purchasing & Order Management

• Place on-demand and scheduled orders, including time-sensitive needs such as same-day runner requests.
• Fulfill daily consumable sheet requests, ensuring all items are delivered same-day (or early next day if after 4 PM).
• Monitor and follow up on outstanding, partially received, or pending purchase orders in Service Titan.
• Itemize and line out as many purchase orders as possible for better tracking and clarity.
• Proactively contact vendors to obtain missing part numbers and relay them to the Operations Manager for Service Titan updates.
• Daily review and ordering of Hoffmann consumable inventory to ensure adequate stock levels.

Warehouse & Equipment Oversight

• Oversee the check-in/check-out process for all warehouse tools and equipment using the BitRip system.
• Verify the condition and completeness of all tools returned and maintain tool accountability.
• Conduct a weekly review of missing or checked-out tools (every Friday).
• Assist with electronic receiving of goods and materials.
• Assist with temporary heating and cooling equipment sign-outs.
• Serve as point of contact for trash service coordination.
• Build and maintain a weeklyequipment maintenance and operation checklist (e.g., forklift, scissor lift).

Communication & Support

• Answer incoming calls as the first point of contact, maintaining the highest answered call percentage.
• Encourage and help the team keep missed call percentage below 10%.
• Provide outstanding customer service by responding to counter requests and supporting Field Pros over the phone.
• Assist with monitoring and maintaining the warehouse email inbox.
• Support the dispatch and coordination of warehouse runners.

Pay and Benefits:

• Hourly Pay Rate $20.00-$23.00,

• Employer-paid medical, dental, and vision insurance for you and your family
• Paid vacation, paid holidays
• 401K matching program up to 10%
• Flexible work environment with a casual dress code

Safety:

• Must consider safety one’s primary job, both for personal, co-worker and public benefit, and must have general knowledge of safe working practices and of MO-OSHA requirements

Requirements:

• To adequately perform the duties of this job the employee is regularly and routinely required to sit, stand, squat, kneel, walk, stoop, use hands to finger, handle controls, hear, and talk. The employee frequently is required to reach with hands and arms. The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces. The employee must regularly lift and/or move50lbs and up because the equipment being used can be heavy and cumbersome. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The work environment can vary depending on the season and scope of work - employees are required to work outdoors throughout the seasons. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.

Hoffmann Brothers is an Equal Opportunity Employer.