Warehouse Associate

SRS Distribution Inc.; Malden (MA); On-site; USD 27,552 - 36,685; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Paid time off

Medical/dental/vision

Employee Stock Purchase Plan

Bonuses

Paid holidays

Job summary

SRS Building Products, a division of SRS Distribution Inc., is seeking a Warehouse Associate in Malden, MA. The role focuses on receiving, stocking, and distributing materials within warehouse and branch settings, while delivering excellent customer service and maintaining safety.

Responsibilities include logging shipments, loading orders, maintaining inventory accuracy, and collaborating with the team to meet delivery schedules.

Qualifications

• Minimum qualifications include basic computer skills and excellent English communication.
• Strong customer service, organizational and time management skills are required.
• Reliable and safe work practices are essential for daily warehouse duties.

Responsibilities

• Receive, count, verify, and log incoming orders and shipments accurately.
• Load outgoing orders onto trucks, ensuring proper product handling and documentation.
• Maintain clean, organized warehouse and yard areas while upholding safety standards.
• Manage inventory by stocking, rotating stock, and reporting discrepancies.
• Provide exceptional customer service using knowledge of products and services.
• Collaborate with teammates to foster a cooperative work environment.
• Operate forklifts and material handling equipment safely per guidelines.

Skills

Basic computer skills

Excellent English communication

Strong customer service

Organizational skills

Time management

Reliable and safe work practices

Education

High School diploma

Tools

Inventory management software

Excel

Microsoft Office

Forklift Operator certification

Job description

Position Purpose: The purpose of the Warehouse role at SRS Building Products is to manage the receiving, stocking, and distribution of materials, equipment, and products within the warehouse and branch settings to effectively serve our business customers. This position requires a commitment to providing exemplary customer service through proficient communication, organizational, and time management skills, ensuring accuracy in inventory handling and adherence to safety protocols at all stages of the process. By fostering a collaborative, "team-first" environment, the role contributes to maintaining the operational efficiency and excellence that drive our commitment to quality service and customer satisfaction.

Key Responsibilities:

• Efficiently receive, count, verify, and manually unload incoming orders and shipments, ensuring all materials are accurately logged and stored in compliance with company standards.
• Execute accurate and timely loading of outgoing orders onto trucks and customer vehicles, guaranteeing correct product handling, documentation, and adherence to delivery schedules.
• Maintain an organized and clean warehouse environment, including general yard and office maintenance, while upholding workplace safety and operational excellence.
• Manage inventory effectively by distributing materials to designated storage areas, conducting regular stock rotations, and reporting any discrepancies or damaged products for timely resolution.
• Provide exceptional customer service by leveraging comprehensive knowledge of company products and services, facilitating clear communication with customers and team members to enhance overall satisfaction.
• Collaborate with team members to foster a cooperative and productive work environment, embodying the company’s "team-first" attitude and contributing to a culture of mutual success.
• Utilize organizational and time management skills to prioritize and complete tasks efficiently, consistently meeting deadlines and contributing to the overall productivity of the warehouse operations.
• Operate forklifts and other material handling equipment safely and proficiently, following all operational guidelines to support seamless warehouse logistics and distribution functions.

Direct Manager Direct Reports:

The Warehouse Associate reports directly to the Operations Manager, Assistant Branch Manager or Branch Manager. This position does not have any direct reports.

Travel Requirements:

This position does not require any travel as all duties are performed within the warehouse and branch locations.

Physical Requirements:

This role combines physical and office tasks in a warehouse. Responsibilities include lifting/moving up to 100 lbs, climbing ladders, and working in confined spaces. Expect exposure to loud equipment, extreme weather, and airborne particles. Reasonable accommodations are available for individuals with disabilities to ensure a safe and efficient work environment.

Working Conditions:

This on-site warehouse role at SRS Building Products involves hands-on material handling and inventory management in a dynamic, fast-paced environment. Associates manage logistical tasks under tight deadlines while adhering to safety standards. Flexibility for extended hours during peak seasons is required. The warehouse promotes teamwork and efficiency, fostering a collaborative atmosphere for seamless product distribution.

Minimum Qualifications:

• Basic computer skills (Microsoft Office) and math for inventory counts.
• Excellent English communication (verbal/written).
• Strong customer service and interpersonal skills.
• Organizational skills with attention to detail.
• Effective time management and teamwork.
• Reliable and safe work practices.

Preferred Qualifications:

• Forklift Operator certification.
• Experience in high-volume distribution environments.
• Proficient with inventory management software and Microsoft Office, especially Excel.
• Familiar with industry-specific software applications.
• Strong relationships with customers, vendors, and teams.
• Proficient in Spanish or another secondary language.
• Knowledge of OSHA regulations and warehouse safety.
• Conducted safety audits and training sessions.
• Demonstrated leadership and mentoring abilities.
• Adaptable to changing environments and challenges.
• Resilient under pressure with a professional approach.

Minimum Education:

High School diploma or equivalent.

Preferred Education:

None.

Forklift Operator Certification is preferred for candidates with experience or who are willing to obtain certification within a designated timeframe.

Competencies:

• Clear and concise communication with customers and team members to ensure quality service and operational efficiency.
• Accurate verification, counting, and tracking of inventory and shipments to prevent discrepancies.
• Proficient in managing multiple tasks and priorities, ensuring timely loading/unloading and adherence to schedules.
• Strong focus on exceptional customer service and maintaining positive relationships.
• Maintaining neatness and orderliness in the warehouse to support operational processes.
• Skilled in operating forklifts and using basic computer systems, including Microsoft Office.
• Competent in addressing challenges, including basic mathematical problem-solving and adapting to warehouse conditions.
• Effective teamwork and contribution to shared goals.

Salary:

The base salary for this position typically falls within the range of $20.00 to $26.63 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience.

Benefits:

• Competitive weekly/bi-weekly pay
• Discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Medical/dental/vision
• Flexible spending accounts
• Company-paid life and short-term disability
• Optional long-term disability
• Additional life insurance
• Competitive salaries for all team members paid weekly
• 401(k) Retirement Plan with company matching
• Employee Stock Purchase Plan
• Paid Vacation
• Sick Time
• Holidays
• Birthday
• Floating Holidays
• Paid Parental Leave
• Medical, Dental and Vision Benefits
• Flexible and Dependent Care Spending Accounts
• Company paid Life insurance
• Short-Term Disability
• Additional Life Insurance and Long-Term Disability
• Also offered Safety Program with Bonuses for our Drivers
• Employee Referral Bonus Program

Job Location:

SRS Building Products - Malden 326 Commercial Street Malden, MA 02148

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.