Warehouse Associate

R.E. Michel Company, LLC; Louisville (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life and AD&D Insurance

Short- and Long-term disability

Weekly Pay

Job summary

R.E. Michel Company is seeking a Warehouse/Counter Sales associate in Louisville, KY. The role combines customer service with practical warehouse duties, including order entry, product verification, and payment processing.

Prospective team players will provide friendly service in person and over the phone, handle shipping/receiving, and assist with inventory. A safety-conscious, fast-paced environment is expected.

Qualifications

• Experience in customer service and sales is preferred.
• Ability to enter orders accurately and verify product details.
• Basic math skills for handling invoices and pricing.

Responsibilities

• Process customer orders and update customers on status.
• Complete sales via data entry, product verification, and payment collection.
• Deliver expert customer service in person and over the phone.
• Handle warehouse duties including shipping/receiving, stocking, and inventory.

Skills

Customer service

Data entry

Product knowledge

Math skills

Team player

Tools

Pallet jack

Material handling

Job description

Job Title: Warehouse/Counter Sales

Full Time/Non-Exempt

Location: Louisville, KY

Reports To: Branch Manager

The work schedule is Monday through Friday.

General Summary:

Uses all available resources to locate product. Maintains self service area along with creating and maintaining branch displays. Good interpersonal skills necessary to service customers in the branch, on the telephone or at the delivery site. Pre-employment screening required.

Responsibilities Include:

• Process customer orders, maintain communication with customers and provide all necessary updates in a timely manner.
• Complete customer sales by means of data entry, product verification, and payment collection.
• Provide expert level customer service through effective communication efforts in-person and telephone.
• Warehouse duties including shipping and receiving, order processing, delivery and inventory.
• Ability to handle difficult situations with diplomacy and tact.
• Team player who works productively with wide range of people.
• Can recommend alternate products based on cost, availability or specifications.
• Build and maintain professional relationships with customers.
• Multi-task in an effort to complete all responsibilities and duties in a timely and productive manner.

Requirements Include:

• General knowledge of product, propane, highly preferred.
• Knowledge of basic math skills.
• Ability to read invoices, catalogs, stock numbers and descriptions to accurately identify items.
• Heavy lifting.
• Knowledge of material handling equipment in order to safely move product weighing more than 70 pounds.

Work Environment:

Fast paced environment where frequent interruptions may occur. Requires frequent bending, climbing, movement and lifting during physical loading/unloading of trucks and when stocking products. The employee is occasionally exposed to extreme cold and extreme heat. This is a safety sensitive position.

What is R.E Michel Company?

The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industry. Still family owned and operated, we have grown to be one of our nation's leading wholesale distributors of HVACR and LP equipment, parts and supplies. We operate in more than 300 locations with employees who service our customers with pride!

Why Work for Us?

We can help you grow! At R.E. Michel Company, you will find many opportunities for advancement and training opportunities to help support your career. Our people are our greatest asset. From our local branch associates and field sales people to our corporate support staff, they represent the finest professionals in the industry.

What is R.E Michel Company?

The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industry. Still family owned and operated, we have grown to be one of our nation's leading wholesale distributors of HVACR and LP equipment, parts and supplies. We operate in more than 300 locations with employees who service our customers with pride!

Why Work for Us?

We can help you grow! At R.E. Michel Company, you will find many opportunities for advancement and training opportunities to help support your career. Our people are our greatest asset. From our local branch associates and field salespeople to our corporate support staff, they represent the finest professionals in the industry.

Interested in learning more about R.E. Michel Company? Listen to what our employees have to say by visiting: https://youtu.be/P8qN13teMPs

R.E. Michel Company Benefit Package Includes:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Prescription Plans
• Wellness Discounts through Blue365
• Access to 24-Hour Nurse Advice Hotline
• Employee Assistance Program
• 401(k)
• Life and AD&D Insurance
• Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents
• Short- and Long-term disability
• Critical Illness/Accident Insurance/Hospital Indemnity Insurance
• Employee Discount
• Employee Uniform Program
• Access to Working Advantage- Discounts on Entertainment, Shopping and MORE!
• Access to LifeMart- Discounts on Hotels, Apple Products and MORE!
• Career Advancement Opportunities & On-site training courses
• Weekly Pay- Every Friday