Warehouse Associate

Western States Equipment Company; Lewiston (ID); Hybrid; USD 2,066,000 - 2,755,000; Full time

Job summary

Western States Equipment Company in Lewiston, Idaho is hiring a Parts Associate to support daily inventory counts, pick and pack customer orders, and deliver items as needed. You will work closely with the service and parts teams to keep accurate stock levels and ensure timely order fulfillment.

The role requires reliable English communication, a valid driver's license, and a willingness to learn dealer systems and safety procedures; forklift certification may be obtained.

Qualifications

• Proof of high school diploma or GED.
• 6 months of customer service experience preferred.
• Proof of driver’s license and acceptable driving record.
• Must be able to communicate (speak, read, comprehend, write in English)

Responsibilities

• Performs daily bin and physical inventory counts.
• Pulls and packages parts to fill customer orders in a timely fashion.
• Delivers and provides pickup of parts, cylinders and components for service repairs when needed.
• Picks up parts from outside vendors and delivers parts to customers as required.
• Adheres to good housekeeping and Contamination Control Standards.
• Follows assigned work schedule with consistent attendance/punctuality.
• Adheres to all customer care standards.
• Actively care and advocate safety at Western States. Adhere to all applicable safety policies, procedures and standards.
• May accomplish training and serve as a team member in support of Western States’ strategic programs, projects, and initiatives.
• Work within and promote corporate vision, mission, and values of the organization.
• Perform other duties as assigned.

Skills

People skills

Forklift cert

Computer systems

OT / on-call

Attendance

Education

HS diploma / GED

Driver's license

Job description

Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers’ toughest challenges, guided by our core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation.

By joining Western States, you commit to upholding these values while contributing to our purpose of building our communities for a better tomorrow. Safety and our Customer Care Commitment remain foundational to our mission and the standard by which we measure our success.

Safety

• Actively cares, promotes, manages, and advocates for safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
• Embraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority.

Customer Care Commitments

• Convey Warmth and Empathy – Acknowledge customers and greet everyone with an authentic smile.
• Actively Listen – Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions.
• Build Trust – Take ownership, act with urgency, and follow through on commitments.
• Say Thank you – Express genuine appreciation for effort, feedback, and collaboration.

ESSENTIAL FUNCTIONS:

• Performs daily bin and physical inventory counts.
• Pulls and packages parts to fill customer orders in a timely fashion.
• Delivers and provides pickup of parts, cylinders and components for service repairs when needed.
• Picks up of parts from outside vendors and delivers parts to customers as required.
• Adheres to good housekeeping and Contamination Control Standards.
• Follows assigned work schedule with consistent attendance/punctuality.
• Adheres to all customer care standards.
• Actively care and advocate safety at Western States. Adhere to all applicable safety policies, procedures and standards.
• May accomplish training and serve as a team member in support of Western States’ strategic programs, projects, and initiatives.
• Work within and promote corporate vision, mission, and values of the organization.
• Perform other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:

• Ability to develop and maintain effective working relationships with others.
• Ability to obtain forklift operators certification.
• Ability to learn and use computer systems for time entry, personnel data, e-mail, and basic dealer systems operational functions.
• Ability to work overtime and on call.
• Consistent attendance and punctuality.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• 6 months of customer service experience preferred.
• Proof of driver’s license and acceptable driving record.
• Must be able to communicate (speak, read, comprehend, write in English)

PHYSICAL CHARACTERISTICS:

• Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching, pushing, pulling, leaning and twisting.
• Able to lift up to 60 lbs in accordance with Western States’ Lifting Safe Work Practice to include amount and approach.
• Must be able to meet all safety requirements for applicable safety policies.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

This role is designated as safety-sensitive.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.