Warehouse Associate

United Against Human Trafficking; Houston (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Houston Food Bank is seeking a Warehouse Associate to manage daily inbound and outbound operations, including receiving, order selecting, unloading, loading, put-aways, replenishments, and sanitation. You will work across computer systems, maintain accurate labeling and storage, and support inventory reconciliation.

The role requires adherence to safety policies, forklift experience, and the ability to operate in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 6+ months of relevant experience preferred.
• Forklift experience preferred in food warehousing, retail, or distribution.
• Must complete forklift training and certification within 30 days of hire.

Responsibilities

• Attend to inbound and outbound operations including receiving, selecting, unloading, loading, put-aways, replenishments, and sanitation.
• Operate warehouse systems with minimal direction.
• Ensure products are received, moved, labeled, stored, and shipped securely and accurately.
• Reconcile and maintain inventory accuracy and assist with training new employees.

Skills

Punctuality

Safety awareness

Communication skills

Team collaboration

Attention to detail

Education

High School Diploma or GED

Tools

Forklift operation

Warehouse machinery handling

Job description

The schedule for this role varies. However, associates must be available to work Sunday, Monday, Wednesday, Thursday and Friday with a 4pm start until shipping operations is complete.

POSITION SUMMARY:

The Warehouse Associate is responsible for the day-to-day tasks related to inbound and outbound operations, including receiving, order selecting, unloading, loading, put-aways, replenishments, and sanitation.

Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly).

ESSENTIAL JOB FUNCTIONS:

1. Reliable, consistent, attendance is a requirement. This position requires punctuality and dependable attendance to meet the needs of the business, including attending and taking part in meetings and presentations.
2. Follows all company safety policies and procedures, including wearing required personal protective equipment (PPE).
3. Ensures warehouse procedures, guidelines, and policies are met.
4. Complies with food safety and sanitation procedures.
5. Efficiently operates computer systems with minimal direction.
6. Ensures product is received, unloaded, loaded, and stored securely packed and accurately labeled.
7. Meets the minimum department productivity expectations.
8. Identifies overages and missing or damaged products.
9. Fulfills order selections and completes put-aways and replenishments.
10. Inspects incoming products, labels them, and prepares them for shipping or storage.
11. Assists in reconciliating and maintaining an accurate inventory by accurately selecting orders and not damaging product. .
12. Communicates efficiently with management and teammates.
13. Assists with training new employees.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

Requirements

QUALIFICATIONS:

Education/Experience:

• High School Diploma from an accredited school or general education development (GED) certificate.
• 6+ months of relevant experience
• Forklift experience
• Experience in food warehousing, retail, or food distribution preferred

Certificates, Licenses, and Registrations:

• Must complete HFB Powered Industrial Truck (Forklift) training and certification within 30 days of hire date

Special Knowledge/Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For best performance, the job holder in this position would be expected to show the right knowledge, skills, and abilities in the listed areas.)

• Ability to operate all types of warehouse machinery, stand-up and sit-down forklifts, long and short pallet jacks, manual jacks, computers, copiers, and other business equipment
• Ability to work with a diverse population
• Good verbal and written communication skills, including the ability to communicate complex information clearly
• Strong customer service skills and willingness to assist others
• Ability to work on and adapt to multiple tasks with attention to detail and accuracy while adhering to deadlines in a high-energy, fast-paced environment
• Able to work cooperatively and coordinate well with other departments, partners, and neighbors
• Proactive self-starter who is self-motivated to contribute to the team
• Strong time-management, problem-solving, and organizational skills
• Ability to work independently with minimum supervision

COMPLIANCE:

Carries out responsibilities in accordance with HFB policies.

REASONING ABILITY:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For best performance, the jobholder in this position would be expected to show the right knowledge, skills, and abilities in the listed areas.)

COMPETENCIES:

Action-Oriented / Customer Focus / Drives for Results / Informing / Approachability / Learning on the Fly / Perseverance / Self-development / Listening / Peer Relationships / Integrity and Trust / Functional/Technical Skills

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is required daily to analyze and interpret data, communicate, and remain in a standing or stationary position for a significant amount of the workday; and often access, input, and retrieve information from the computer and other office productivity devices. The employee must regularly move about the office and around the facility, use hands, wrists, and fingers to type, write, bend, kneel, squat, use hands and fingers to handle, grip, squeeze, and/or feel; push, pull, and reach with hands and arms; and position themselves to retrieve product. The employee must frequently lift 50 pounds. The employee will need to have the average ability to hear horns, warnings, and alerts associated with a warehouse.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. While the job is generally performed in a warehouse environment, the employee is frequently exposed to different temperature-controlled environments including the cooler and freezer, wet and/or humid conditions, strong food-related smells, and outside weather conditions. The employee will be exposed to loud noise levels (e.g., horns, fans).

TRAVEL REQUIRED:

No travel is required for this role.

This role supports hours of operations at the Houston Food Bank facilities, as necessary, and may require flexibility (e.g., times of disaster, community events, company events).

*Is legally able to work in the United States.