Warehouse Associate

Martec International; Elizabeth (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

Martec-International in Elizabeth, NJ is seeking a Warehouse Associate to support stock management and order fulfillment. You will pull, pack, and prepare shipments, verify invoices, and maintain accurate records while delivering professional customer service.

Responsibilities include inventory processing in ERP, organizing stock, conducting counts, receiving shipments, and operating forklifts or pallet jacks in a safe, compliant environment. Strong English and time management are essential.

Qualifications

• High School Diploma (or GED) required.
• 1-3 years of warehouse associate or delivery driver experience.
• Must be proficient in English and able to communicate clearly.
• Experience with ERP or CRM tools is preferred.

Responsibilities

• Prepare shipments by pulling, packing and preparing orders for pickup or delivery and verify against invoices.
• Assist with inventory processing in ERP, organize stock and report discrepancies.
• Deliver customer service with professional appearance and effective communication.

Skills

Customer service

Communication

Time management

English proficiency

Education

High School Diploma (or GED)

Tools

ERP system

Salesforce

Excel

Job description

Job Overview

The Warehouse Associate role supports the branch by managing stock within the warehouse. This role anticipates the needs of the business and customers, while managing their day-to-day workload. This role will be knowledgeable on warehouse operations and best practices of excellent customer service. This role is responsible for maximizing results by ensuring products are properly stored and pulled for customers.

Core Functions

• Prepare Shipments
  • Pull, pack and prepare orders for customer pick up or delivery.
  • Ensure all parts are accurately checked against invoices and delivery paperwork.
  • Collect customer signatures and proper documentation when required.
• Warehouse Support
  • Assist with inventory processing of incoming and outgoing stock in the enterprise resource planning (ERP) system.
  • Organize and label stock and maintain inventory levels by reporting shortage or discrepancies to management.
  • Assist in regular inventory counts and cycle counts.
  • Receive and inspect incoming shipments for accuracy and damage.
  • Assist with loading and unloading delivery vehicles in a safe and secure manner.
  • Maintain a clean and safe work environment by following safety procedures and regulations.
  • Operate forklifts, pallet jacks or other warehouse equipment.
• Customer Service
  • Maintain a clean and professional appearance while on the job.
  • Deliver excellent customer service through effective communication.
  • Support problem solving efforts for customer issues.
  • Build a positive relationship with customers and represent the company positively.

Competencies and Qualifications

• High School Diploma (or GED) required.
• 1-3 years of experience as a delivery driver or warehouse associate required.
• Must be proficient in English.
• Knowledge of Microsoft Office Suite products with ability to conduct basic database tasks in Excel is preferred.
• Experience with an ERP system and/or sales force automation tools preferred.
• Excellent verbal and written communication skills.
• Ability to provide personable and professional customer service.
• Strong time management skills.

Physical Requirements

• Must be able to lift/carry 100 lbs.
• Prolonged periods of standing and walking.