Warehouse Associate

Dairy Farmers of America, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Dairy Farmers of America, Inc. in Dallas, TX is seeking a reliable warehouse clerk to perform a variety of clerical duties under general supervision.

The role supports inventory, order processing, and distribution tasks in a fast-paced warehouse environment. You will answer phones and emails, process customer orders, track stock, assist with cycle counts, verify shipments, and maintain accurate records using Microsoft Office and internal systems.

Qualifications

• High school diploma or equivalent.
• 0 to 1 year of administrative support, warehouse, or related experience.
• Certification and/or License – may be required during course of employment.

Responsibilities

• Answer telephones, emails, and voicemails and address inventory issues and concerns.
• Process orders from customers and prioritize, print, and issue pick orders and instructions to appropriate warehouse employees.
• Track inventory and assist with distribution of assignments for orders to material handlers, warehouse operators, forklift operators, etc.
• Monitor the loading of trailers according to work order specification and shipping schedule; verify orders when loaded onto trailers, add the various tickets and tags required for each order, and close out paperwork as needed.
• Assist with periodic cycle counts of the inventory, expedite orders when required, and set up and add items to computer system.
• Determine correct inventory levels, report stock inventory and special-order requests, and perform general accounting for warehouse.
• Perform general housekeeping duties in work area to maintain a clean and safe working environment.
• May perform basic shipping activities such as preparing items or packages for shipment, creating shipment documents, and maintaining records of incoming and outgoing shipments.
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Skills

Microsoft Office

Communication

Attention to detail

Written communication

Education

High school diploma or equivalent

Certification/license may be required

Tools

Microsoft Office Suite

Job description

GENERAL PURPOSE

Perform a variety of clerical duties under general supervision in the warehouse.

JOB DUTIES AND RESPONSIBILITIES

• Answer telephones, emails, and voicemails and act on, address, and resolve inventory issues and concerns
• Process orders from customers and prioritize, print, and issue pick orders and instructions to appropriate warehouse employees
• Track inventory and assist with distribution of assignments for orders to material handlers, warehouse operators, forklift operators, etc.
• Monitor the loading of trailers according to work order specification and shipping schedule; verify orders when loaded onto trailers, add the various tickets and tags required for each order, and close out paperwork as needed
• Assist with periodic cycle counts of the inventory, expedite orders when required, and set up and add items to computer system
• Determine correct inventory levels, report stock inventory and special-order requests, and perform general accounting for warehouse
• Perform general housekeeping duties in work area to maintain a clean and safe working environment
• May perform basic shipping activities such as preparing items or packages for shipment, creating shipment documents, and maintaining records of incoming and outgoing shipments
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• 0 to 1 year of administrative support, warehouse, or related experience
• Certification and/or License – may be required during course of employment

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of and skill with Microsoft Office Suite and company computer systems
• Able to respond courteously and efficiently to inquiries, complaints, and requests
• Able to communicate clearly and effectively, both verbally and in writing
• Able to work with accuracy and detail oriented
• Able to follow directions and meet deadlines
• Able to perform tasks and duties without constant supervision
• Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans