Warehouse Associate

Via Appliance Repair; Crofton (MD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Retirement plan

Bonus pay

Paid training

Growth opportunities

EAP

Job summary

VIA INC. is seeking a Parts Warehouse Associate to join our team. You will manage parts and supplies, pick parts for technicians, and maintain accurate records to support service delivery. Strong motivation, initiative, and the ability to work in a fast-paced environment are essential.

The role emphasizes accurate processing, packaging for shipment, and collaboration with technicians and distributors. Safety, organization, and customer focus are key success factors.

Qualifications

• Strong soft and active listening skills.
• Able to follow established systems and procedures.
• Capable of multi-tasking and prioritizing tasks.
• Effective communication with team and customers.
• Reliable and punctual with attention to detail.

Responsibilities

• Process, stock and post incoming part orders and returns.
• Identify needed parts using efficient methods and accurate records.
• Assist with inventory stocking and department maintenance.
• Keep the parts area clean, organized and safe.
• Use scanners and laptops to pick parts for shipment.
• Document part status and communications in the system.

Skills

Self-motivated

Active listening

Typing

Lead

Multi-tasking

Problem solving

Adaptability

Communication

Punctuality

Tools

Scanner

Inventory software

Laptop

Job description

Benefits/Perks

• Insurance: Health (Medical and Prescription), Dental, Vision, Voluntary Life, Short-Term and Long-Term Disability, Accident and Critical Illness
• Employee Assistance Program (EAP)
• Paid Time Off
• Paid Holidays
• Retirement Plan
• Bonus Pay
• Paid Training
• Growth and Career Advancement Opportunities

Job Summary

VIA INC. is looking for a Parts Warehouse Associate to join our team! As integral members of the VIA Appliance team, you are responsible for all aspects of handling parts and supplies and using the most efficient method to provide excellent service to all customers. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to effectively manage a variety of situations on a day-to-day basis.

Responsibilities

• Process, stocks and posts incoming part orders and returns
• Recording information carefully and identifying needed parts using most efficient method
• Assist with inventory stocking and department maintenance as necessary
• Keeps parts area clean, uncluttered and organized
• Using technologies like scanners and laptops to pick parts and place in technicians bins for shipment
• Documenting and keeping records of parts status/interactions/email information in our system according to standard operating procedures
• Respond to emails from parts distributors and other team members in a professional and timely manner
• Assist our technicians with logistics and provide support to ensure their success
• Uphold the security and confidentiality of documents and data within area of responsibility
• Follow communication procedures, guidelines and policies
• Maintain a clean, safe and organized workspace
• Ability to lift heavy packages
  

Qualifications

• Have strong soft and active listening skills
• Possess computer keyboarding skills and aptitude
• Are self-motivated and eager to learn and lead
• Able to handle stressful situations appropriatelyAble to follow established systems and standard operating procedures
• Ability to multi-task, prioritize, and manage time effectively
• Find creative problem solving and critical thinking to be fulfilling and a welcomed challenge
• Adapt quickly to changing priorities and customer needs
• Have a clear, professional, and informative communication style
• Punctual and reliable