Warehouse Associate

Mattress Firm Inc.; Chicago (IL); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical/dental/vision plans

Get paid on-demand

Employee discounts

Job summary

Mattress Firm is seeking a Warehouse Associate to receive, pick, pack, and ship products while ensuring stock accuracy and safety. You will engage with customers for pickups and support inventory control across our warehouse operations.

This role offers a 6 AM–2:30 PM Tuesday–Saturday shift, competitive hourly pay, and benefits including health plans and retirement options. Join a team dedicated to helping customers sleep well and live well.

Qualifications

• High school diploma or equivalent preferred.
• 1+ years general work experience preferred.
• Strong communication and attention to detail are essential.

Responsibilities

• Load/unload product from trucks and shipments.
• Stage deliveries and store products in designated locations.
• Rotate inventory and inspect for defects.
• Handle paperwork with required signatures.
• Assist customer pickups with good service.
• Participate in QA for inbound/outbound shipments.
• Operate and maintain warehouse equipment.
• Use other equipment to move freight as needed.
• Keep grounds and stock areas organized and clean.
• Maintain cleanliness of offices, aisles, and docks.
• Dispose of trash and recycle materials daily.

Skills

Strong communication

Attention to detail

Time management

Warehouse operations

PIT equipment knowledge

Microsoft Office

Education

High school diploma or equivalent

Tools

Powered Industrial Trucks (PIT)

Microsoft Office

Job description

SHIFT: Tuesday - Saturday 6 AM - 2:30 PM

Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. From picking and loading the correct merchandise to ensuring on time arrival and product setup, our supply chain team ensures that the final step of the Mattress Firm shopping experience goes smoothly. When you work in our warehouses, you’ll play a vital part in helping people sleep well so they live well every day.

Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do.

The Warehouse Associate contributes to Mattress Firm's success by receiving incoming product, picking and filling orders, packing and shipping orders, and ensuring proper storage of inventory. This role communicates with customers to ensure world class service is provided and always operates according to safety policies and procedures.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.

Essential Responsibilities

• Load and unload product from delivery trucks and vendor shipments.
• Stage deliveries.
• Store all product in designated location.
• Ensure inventory is dated and rotated per schedule.
• Inspect products for defects and damages when receiving or shipping.
• Obtain appropriate and authorized signatures on paperwork.
• Assist in customer pickups, providing exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment.
• May operate other specialized equipment to move and distribute freight.
• Maintain grounds by picking up papers and trash and cleaning parking lot and entrance to building.
• Maintain stock and merchandise area, keeping it organized and clean.
• Ensure cleanliness of offices, bathrooms, warehouse floor, truck docks and aisles through mopping, sweeping, and washing.
• Remove trash daily by emptying trash containers, transporting materials to disposal area, and recycling materials.
• Clean and sanitize product per Company standard operating procedure.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.

Non-Essential Responsibilities

• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Education

High School diploma or equivalent preferred

Professional Experience

1+ Years general work experience preferred

Skills

• Strong communication skills.
• Ability to pay close attention to detail.
• Ability to manage time efficiently to ensure completion of work.
• Knowledge General warehouse operations
• Knowledge of the equipment and function of Powered Industrial Trucks for product relocation and safety inspection
• Microsoft Office products (preferred)

Physical Demands

Warehouse Environment Sitting frequently Standing frequently Walking frequently Talking frequently Hearing frequently Lift or move up to 100 pounds Usage of hands and fingers Reaching with hands and arms Stooping, kneeling, crouching, or crawling occasionally Sight is required to ensure the safety of yourself and others.

Scope Work

Work is closely managed and reviewed for accuracy and adequacy. Follows specific, outlined, and detailed directions. Under immediate supervision, performs assigned tasks only as instructed, subject to regular check of performance. Failure to accomplish results can normally be overcome without significant effect on the organization. Contacts are primarily with direct supervisor and others in group or department to give and receive information.

Compensation

Compensation: Competitive pay range of $18.00 to $19.50 per hour. *Actual pay is based on documented and verified relevant work experience and does not guarantee employment for any specific period. Additional bonus opportunities may be available at the Company’s discretion for eligible roles, including leadership and individual contributor positions.

Legal Authorization

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

Equal Opportunity Statement

EOE/Vet/Disability

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams!

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Company Culture

What gets us out of bed every morning? Helping people sleep well to live well. As America’s largest specialty mattress retailer, we’re committed to recruiting and hiring those who share our passion for making a difference every day. In just under 40 years, Mattress Firm has grown to more than 2,400 stores nationwide, supported by a team of more than 6,000 Sleep Experts® who’ve helped millions of people achieve better sleep. Our common goal—to help others get great zzz’s—unites us, no matter our differences. It’s no surprise that we were named one of Newsweek’s Most Loved Workplaces of 2024! We are Mattress Firm. And this is what we wake up for.