Warehouse Associate

Hotwire Communications Ltd; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare/Dental/Vision plans

401K with company match

Paid vacation and sick time

Job summary

Hotwire Communications Ltd is seeking a Warehouse Associate to manage warehouse and clerical tasks, maintaining inventory controls and distribution processes. You will ensure accuracy in reconditioning, disbursement, and installation readiness for equipment.

Responsibilities include handling stock inquiries, maintaining internal records, and supporting order-processing teams. The role requires 2+ years warehouse experience and a valid driver’s license, with a 24/7 shifts expectation.

Qualifications

• Minimum high school diploma or equivalent; associate degree preferred.
• At least 2 years of warehouse work experience.
• Flexibility to work a 24/7/365 schedule including weekends, nights, and holidays.
• Active and clean state-issued driver’s license required for remote warehouses.

Responsibilities

• Maintain a computerized database tracking equipment status, reconditioning, and disbursement.
• Carry out equipment reconditioning to meet product demands.
• Report on equipment and software suitability for customer installation.
• Respond to stock inquiries via email, phone, and in person.
• Develop and maintain relationships with internal order-processing staff.
• Monitor activities and provide relevant management information.
• Conduct inventory research and replenish satellite locations.
• Safely unload trucks and stock warehouse using forklifts and hand tools.
• Keep work areas organized and clean; attend relevant training.

Skills

Warehouse experience

Attention to detail

Education

High School Diploma

Associate’s degree preferred

Tools

Forklift operation

Driver’s license

Job description

The Warehouse Associate is responsible for warehouse and clerical activities. The incumbent must maintain and develop inventory distribution controls in accordance with agreed business plans.

RESPONSIBILITIES

• Maintain and develop a computerized database tracking the current status, reconditioning and disbursement of equipment.
• Plan and carry out direct equipment reconditioning to meet agreed product demands.
• Maintain and report on equipment and software suitability for direct customer installation purposes.
• Respond to and follow up stock inquiries by e-mail, telephone, and personal visits.
• Maintain and develop existing and new customers through planned individual support, and liaison with internal order-processing staff.
• Monitor and report on activities and provide relevant management information.
• Carry out inventory research, and replenishment for satellite locations.
• Safely unpack and evaluate incoming product for correct count and condition in comparison to purchase orders.
• Safe operation of material handling equipment and hand tools such as forklifts, pallet jacks (manual and electric), carts, dollies, box cutters, wire cutters, etc- to unload trucks and stock the warehouse/pharmacy.
• Maintain organization and cleanliness of assigned work areas.
• Attend training and to develop relevant knowledge and skills.

MINIMUM QUALIFICATIONS

• Minimum High School Diploma or equivalent. Associate's degree preferred but not required
• Minimum of two (2) year's Warehouse work experience
• Flexibility to work shifts in a 24/7/365 environment, including weekends, nights, and holidays based on business needs
• Warehouse employees required to drive to remote warehouses must have an active and clean, non-restrictive, state issued driver’s license in State where hired.

BENEFITS

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.