Warehouse Assistant, In-Kind Donations -Seasonal

A Wider Circle; Silver Spring (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated Warehouse Assistants to support their mission of serving individuals in need. In this hands-on role, you will engage with donors, unload and organize donations, and interact with clients, making a tangible difference in the community. This position offers a unique opportunity to be part of a compassionate team that values diversity and fosters a supportive environment. If you thrive in a fast-paced setting and are passionate about helping others, this role is perfect for you.

Qualifications

• High school diploma or equivalent required.
• One year of experience in customer service preferred.

Responsibilities

• Welcome and engage with donors at the Center for Community Service.
• Unload donations and provide tax receipts to donors.
• Load client vehicles with care and attention.

Skills

Interpersonal Skills

Customer Service Skills

Organizational Skills

Communication Skills

Ability to Work in a Team

Education

High School Diploma or GED

One Year of Work or Volunteer Experience

Job description

Seasonal - Starting June 1-August 31, 2025

A Wider Circle is looking for passionate, reliable individuals to help bring our mission to life. In this hands-on role, you'll be the welcoming face and strong support behind our work-receiving donations of furniture and household goods and ensuring they reach individuals and families living in poverty who come to our Center for Community Service. Experience the deep impact of serving those who need it most, and be part of a team that's changing lives every day.

Job Summary

Warehouse Assistants support the In-Kind Donations Program, including unloading of in-kind donations (furniture, clothing, small accessories) from the personal vehicles of donors as well as via trucks that have picked up donations from across the region, assemble client donations if necessary, and consistent interaction with clients.

Essential functions-primary responsibilities

• Welcome and engage with donors in receiving donations of furniture, housewares and clothing at our Center for Community Service.
• Record donor demographic information.
• Unload large-scale donations from hotels and universities at our satellite warehouse located ½ mile from our Center for Community Service.
• Provide tax receipts to donors.
• Load client vehicles with furniture items with care and attention.
• Ability to work in a warehouse environment with differing climate conditions.

Guiding Principles

• Value the people we work with, guests, volunteers, and all others who support our work.
• Seek to maintain a harmonious environment for the safety, comfort, and personal growth of all who enter and work in our space.
• Celebrate the diversity of thought, ideas, and expression.
• Meet people and organizations where they are, with what they want and need.
• Build relationships through rapport, trust, and communication.
• Recognize that all who enter this space have their own pathway and story.
• Listen attentively, seek to understand, and assume positive intent.
• Practice compassion in all our interactions to ensure this is a safe and comfortable space for all.

Required Skills /Abilities:

• Ability to function well in a high-paced and, at times, stressful environment.
• Excellent interpersonal and customer service skills.
• Good verbal and written communication skills.
• Comprehension of safety policies and procedures.
• Good organizational skills and attention to detail.
• Ability to prioritize tasks.
• Ability to work in a team environment.

Required education and experience

• High School Diploma, GED, or equivalent

Preferred Education and experience

• One year of work or volunteer experience
• One year of experience working in direct service or customer service settings.
• Experience working with individuals and families living in poverty.
• Experience working in the transport, moving, or hauling industry.

Supervisory Responsibilities

No

Additional eligibility requirements:

Work authorization/security clearance requirements

• Must be authorized to work in the United States

Work environment

The Associate will work in a warehouse environment and outdoors in different weather climates.

Physical demands

Capable of lifting 100 pounds or more with assistance. This job requires consistently lifting arms high and bending knees often. Must be able to withstand a variety of changing weather conditions.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Travel required

Minimal travel between warehouses

Affirmative Action/EEO Statement

A Wider Circle is committed to having a team that is diverse and ensuring that all qualified applicants will receive consideration without regard to race, color, gender (including gender identity or expression), religion, national origin, sexual orientation, disability, age, veteran status, or other non-merit factors. We are proud to be an equal-opportunity employer.