Warehouse Assistant

Sira Consulting, an Inc 5000 company; Piscataway Township (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Sira Consulting is seeking an Operations Lead to oversee our local warehouse and logistics operations in New Jersey. You will manage end-to-end device lifecycle activities, asset tagging, and delivery services to key clients while ensuring efficiency and quality.

You will lead a team, coordinate with vendors, and drive continuous improvement initiatives. Strong customer service, team leadership, and analytical skills are essential for success in this role.

Qualifications

• Experience leading fast-paced operations teams.
• Strong interpersonal and communication skills across levels.
• Ability to analyze issues and drive data-based decisions.
• Understand cost implications and project revenue/costs.

Responsibilities

• Lead the local warehouse/logistics operations and team.
• Oversee asset management, inventory accuracy, and stock movements.
• Manage SLA/KPI performance and continuous improvement initiatives.
• Coordinate with vendors for warehousing, logistics, and disposals.
• Ensure safety, security, and housekeeping within the facility.
• Provide direction, coaching, and reporting to clients and team.
• Run meetings with team and client to drive alignment and progress.
• Scope small to mid-sized projects and implement service improvements.

Skills

Team management

Customer service

Analytical thinking

Communication

Problem solving

Time management

Cost awareness

Relationship management

Job description

We are looking for a proactive passionate Operations Lead that will oversee the local warehouse/logistics operations.

Primary Responsibilities Are

• Lead the team to deliver end to end device lifecycle management (New Devices, Imaging, Deployment, Recycling) and associated Asset Management Activities.
• Warehouse / logistics management.
• Lead a team that provide asset management (Asset Tagging, Asset Accuracy and Inventory Management , warehouse/logistics and delivery services to our key clients.
• SLA / KPI Management.
• Oversee local operations (Process/Runbooks, Productivity, inventory management, Stock Movements, escalations, shift coverage, Quality control and Asset Tagging)
• Ensure the area is safe/secure to work in (cameras, door access, regular cleaning)
• Lead/own additional activities conducted from the facility (i.e new equipment, Build of Devices, OEM Repairs, Disposal Co-ordination)
• Customer Relationship Management
• Work with Vendor providing services (warehouse, logistics, disposals)
• Regular meetings with Team and Client
• Provide direction to the team including coaching as required
• Reporting and MIS
• Assist with scoping small/mid-sized projects and oversee
• Develop/implement service improvements and cost reduction activities
• Time management.
• Suggest and support continuous improvement initiatives and resolve operational issues.
• Review and recommend sustainability developments.

Skills, Experience And Qualification Required

• Ability to interact with staff/customers so as to ensure that the service is polite, efficient and responsive as the contract required
• To work through issues analytically to a successful conclusion
• Ability to communicate at different levels within the organization,
• Understanding of Financials, including cost control, project revenue/costs

Personal Skills

• Experienced in working in a fast-paced environment.
• Strong customer service and team management skills
• Ability to manage/motivate people and teams,
• Must be detail oriented and self-motivating
• Strong Written and Verbal Communication Skills at senior level,
• Relationship Management - internal and external customers, Flexibility, Presentation Skills and Team Skills
• Flexibility with respect to time – client deliverables need to be met with a Can do attitude
• Excellent problem solving / quantitative/ analytical skills
• Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels