Warehouse and Inventory Operations Lead

PTR Global; Orlando (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

PTR Global is seeking an experienced Warehouse and Inventory Operations Lead in Orlando to own daily warehouse, yard, dock, and inventory operations. You will ensure accurate inventory control and safe operations while supporting contractors, vendors, carriers, and internal stakeholders across fiber deployment programs.

The role requires 5+ years of related experience, ERP/WMS proficiency (Dynamics 365 preferred), and a track record of maintaining high inventory accuracy.

Qualifications

• High school diploma or GED required.
• 5+ years of warehouse, inventory, logistics, yard management, or material management experience preferred.
• Experience supporting telecommunications, fiber, construction, utility, or related infrastructure operations preferred.
• ERP/WMS experience required; Microsoft Dynamics 365 experience preferred.
• Demonstrated inventory control experience with a history of maintaining 99%+ inventory accuracy.

Responsibilities

• Own daily warehouse, yard, dock, and inventory operations for the assigned location.
• Maintain a safe, clean, organized, and OSHA-compliant warehouse environment.
• Receive, inspect, verify, stage, store, issue, transfer, return, and ship materials accurately and efficiently.
• Maintain accurate ERP/WMS transactions for receipts, issues, transfers, returns, adjustments, and project-related inventory activity.
• Manage inventory accuracy through cycle counts, audits, reconciliations, and discrepancy resolution activities.
• Coordinate inbound and outbound logistics, including carrier scheduling, loading, unloading, and shipping documentation.
• Pick, stage, and issue materials to contractors, field operations teams, and internal stakeholders.
• Process returned materials and coordinate appropriate disposition, scrap handling, or damaged material management.
• Monitor inventory levels, material consumption, supply risks, and lead times; elevate shortages as needed.
• Maintain warehouse locations, racking systems, yard organization, and efficient material flow processes.
• Coordinate warehouse-to-warehouse and project-related inventory transfers while maintaining physical and system alignment.
• Operate forklifts, pallet jacks, and material handling equipment safely and efficiently.
• Resolve shortages, overages, damage claims, substitutions, and documentation discrepancies.
• Provide responsive customer service to vendors, contractors, carriers, and internal business partners.
• Escalate safety, inventory, system, and operational issues to Supply Chain leadership.

Skills

Excel

Data entry

Inventory management

Problem solving

Communication

Education

High school diploma or GED

Tools

ERP/WMS

Microsoft Dynamics 365

Job description

• The Warehouse and Inventory Operations Lead is responsible for owning day-to-day warehouse, yard, dock, and inventory operations.
• This role ensures accurate inventory control, efficient material flow, safe warehouse operations, and exceptional service to contractors, vendors, carriers, and internal stakeholders supporting client’s fiber deployment programs.
• The successful candidate will serve as the local subject matter expert for inventory accuracy, warehouse organization, material transactions, and operational execution.

Key Responsibilities:

• Own daily warehouse, yard, dock, and inventory operations for the assigned location.
• Maintain a safe, clean, organized, and OSHA-compliant warehouse environment.
• Receive, inspect, verify, stage, store, issue, transfer, return, and ship materials accurately and efficiently.
• Maintain accurate ERP/WMS transactions for receipts, issues, transfers, returns, adjustments, and project-related inventory activity.
• Manage inventory accuracy through cycle counts, audits, reconciliations, and discrepancy resolution activities.
• Coordinate inbound and outbound logistics, including carrier scheduling, loading, unloading, and shipping documentation.
• Pick, stage, and issue materials to contractors, field operations teams, and internal stakeholders.
• Process returned materials and coordinate appropriate disposition, scrap handling, or damaged material management.
• Monitor inventory levels, material consumption, supply risks, and lead times; elevate shortages as needed.
• Maintain warehouse locations, racking systems, yard organization, and efficient material flow processes.
• Coordinate warehouse-to-warehouse and project-related inventory transfers while maintaining physical and system alignment.
• Operate forklifts, pallet jacks, and material handling equipment safely and efficiently.
• Resolve shortages, overages, damage claims, substitutions, and documentation discrepancies.
• Provide responsive customer service to vendors, contractors, carriers, and internal business partners.
• Escalate safety, inventory, system, and operational issues to Supply Chain leadership.

Qualifications:

• High school diploma or GED required.
• 5 plus years of warehouse, inventory, logistics, yard management, or material management experience preferred.
• Experience supporting telecommunications, fiber, construction, utility, or related infrastructure operations preferred.
• ERP/WMS experience required; Microsoft Dynamics 365 experience preferred.
• Demonstrated inventory control experience with a history of maintaining 99%+ inventory accuracy.
• Strong Microsoft Excel, reporting, transaction processing, and data entry skills.
• Ability to work independently with minimal supervision and strong attention to detail.
• Experience working with contractors, carriers, vendors, and operational teams.
• Strong organizational, communication, problem-solving, and inventory management skills.
• Forklift certification required or ability to obtain certification within company-required timeframe.
• Ability to lift and move 50+ pounds and safely operate warehouse equipment.
• Valid driver’s license required.
• Reliable attendance and ability to work on-site are essential.
• Inventory Control and Accuracy: Maintains disciplined inventory processes that ensure transaction integrity and inventory accuracy.
• Warehouse Operations: Oversees efficient, safe, and organized warehouse and yard operations.
• Safety and Compliance: Promotes safe work practices and adherence to company and regulatory requirements.
• Customer Service: Provides responsive support to contractors, vendors, and internal stakeholders.
• Problem Solving: Quickly identifies and resolves inventory, logistics, and operational issues.
• Organization and Accountability: Demonstrates ownership, reliability, and attention to detail in all activities.
• Operational Excellence: Continuously seeks process improvements that improve service, accuracy, and efficiency.