Warehouse and Fulfillment Associate

1338TRYON INC; Portland (OR); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parking on-site

Employee discounts

Casual work environment

Brand programs exposure

Impactful work in a growing CertifiedB

Job summary

1338Tryon is seeking a dependable, detail-oriented Warehouse and Fulfillment Associate to join our operations team in Portland, Oregon. This is a hands-on role focused on receiving, organizing, moving, picking, packing, kitting and shipping products with accuracy and speed.

You'll read and follow brand guidelines, project specifications and client requirements, ensuring quality presentation and customer service through precise fulfillment and inventory management.

Qualifications

• Warehouse, fulfillment, shipping, receiving, inventory, retail stockroom, hospitality, customer service or similar experience is helpful, but we\'re willing to train the right person.

Responsibilities

• Receive incoming shipments and verify quantities, products and condition
• Unpack, count, label and organize merchandise
• Put inventory away accurately in assigned warehouse locations
• Pick and pack individual and bulk orders
• Assemble kits, event materials, mailers and promotional packages
• Read and follow client brand guidelines, project specifications and detailed fulfillment instructions
• Check products, decoration, packaging, labels and other materials for accuracy and quality
• Prepare shipments for UPS, FedEx, freight and other carriers
• Assist with loading and unloading deliveries
• Maintain accurate inventory counts and product locations
• Perform cycle counts and help investigate inventory discrepancies
• Organize shelves, pallets, supplies and work areas
• Break down boxes and maintain a clean, safe and orderly warehouse
• Prepare products and materials for client events and programs
• Receive returned event materials, inspect them and return usable inventory to stock
• Identify damaged, missing, incorrect or off-brand products and communicate issues before they reach the client
• Keeping the warehouse spotless and organized at all times
• Interact professionally and helpfully with clients, vendors, delivery drivers and other partners when needed
• Assist with special warehouse and fulfillment projects as needed

Job description

1338Tryon is looking for a dependable, detail-oriented Warehouse and Fulfillment Associate to join our operations team.

This is a hands-on warehouse position. The majority of your workday will be spent receiving, organizing, moving, picking, packing, kitting and shipping physical products in our warehouse.

But this isn't just about moving boxes. It is about accuracy, presentation and speed.

Our warehouse is the last stop for many of the products and experiences we create for our clients. We're looking for someone who understands that accuracy, presentation and attention to detail are part of customer service. You'll work with products representing well-known brands, and you'll be expected to read and follow brand guidelines, project specifications, packing instructions and client requirements.

This role is a great fit for someone who enjoys working with their hands, likes an organized workspace, takes pride in getting the details right and gets satisfaction from knowing that their work contributes to a great client experience.

This is not a marketing, sales or account-management position. There may be opportunities to learn additional areas of our business over time, but we are specifically hiring someone who wants warehouse and fulfillment work to be a meaningful part of their job.

What You'll Do

You'll help keep products, inventory and client projects moving through our warehouse accurately, efficiently and with care.

Responsibilities include:

• Receive incoming shipments and verify quantities, products and condition
• Unpack, count, label and organize merchandise
• Put inventory away accurately in assigned warehouse locations
• Pick and pack individual and bulk orders
• Assemble kits, event materials, mailers and promotional packages
• Read and follow client brand guidelines, project specifications and detailed fulfillment instructions
• Check products, decoration, packaging, labels and other materials for accuracy and quality
• Prepare shipments for UPS, FedEx, freight and other carriers
• Assist with loading and unloading deliveries
• Maintain accurate inventory counts and product locations
• Perform cycle counts and help investigate inventory discrepancies
• Organize shelves, pallets, supplies and work areas
• Break down boxes and maintain a clean, safe and orderly warehouse
• Prepare products and materials for client events and programs
• Receive returned event materials, inspect them and return usable inventory to stock
• Identify damaged, missing, incorrect or off-brand products and communicate issues before they reach the client
• Keeping the warehouse spotless and organized at all times
• Interact professionally and helpfully with clients, vendors, delivery drivers and other partners when needed
• Assist with special warehouse and fulfillment projects as needed

Warehouse, fulfillment, shipping, receiving, inventory, retail stockroom, hospitality, customer service or similar experience is helpful, but we're willing to train the right person.

We care as much about attitude, reliability, attention to detail and service orientation as we do about previous warehouse experience.

Physical Requirements

This is an active warehouse position. You should be comfortable:

• Standing and walking for much of the workday
• Bending, reaching, lifting and carrying throughout the day
• Moving boxes and merchandise safely
• Using carts, pallet jacks and other basic warehouse equipment
• Regularly lifting and moving packages associated with normal warehouse and fulfillment operations

Reasonable accommodations will be provided as required by law.

What Success Looks Like

Success in this role is about becoming someone the team and our clients can count on to keep our warehouse and fulfillment operations running exceptionally well.

This person knows where things belong, catches mistakes before they become client problems, reads and follows brand and project requirements, keeps inventory organized, prepares accurate and well-presented shipments and takes ownership of the quality of their work.

You understand that you may be the last person to see a client's merchandise before their employees, customers or event attendees do. A crooked label, wrong product, incorrect quantity or poorly packed shipment reflects on both 1338Tryon and our client.

You don't have to be an account manager to care about the client experience. Great customer service happens in the warehouse, too.

About 1338Tryon

1338Tryon helps organizations bring tangible marketing programs to life through branded merchandise, fulfillment, inventory management, event support and logistics.

We are a woman-owned, WBENC-certified Certified B Corporation based in Portland, Oregon. Our clients rely on us not only for creative ideas, but for the behind-the-scenes work required to execute those ideas successfully.

Our warehouse and operations team is an important part of that execution, and we're looking for someone who takes pride in being part of it.

$21–$24 per hour, depending on experience

In addition to competitive hourly pay, 1338Tryon offers:

• Employer-sponsored health insurance
• Paid time off and paid holidays
• Free on-site parking
• Employee discounts on merchandise
• A casual, collaborative work environment
• The opportunity to work with products and programs for recognizable national and regional brands
• The chance to join a small, growing Certified B Corporation where your work has a visible impact