Overview
A growth-stage logistics technology company is hiring a Warehouse AI Orchestration Lead based in Chicago. This is a full-time, permanent role with a hybrid working pattern of 2 to 3 days per week in the office and up to 15% travel to customer sites. The salary is $120,000 to $155,000 per year, with benefits including stock options, flexible PTO, health insurance, and a 401(k).
Key Responsibilities
- Map cross-system workflows from dock to stock and order to ship, showing where each event, object and decision lives across WMS, YMS, TMS and ERP
- Rank warehouse exception workflows by frequency, cost and automation potential, then decide which agents take on first
- Define what each agent senses, decides and does, what it may write back to the WMS, and where a human stays in the loop
- Work with engineering on how to read from and write to tier-1 WMS platforms via APIs, events, EDI, flat files and middleware
- Spend real time on distribution centre floors with design-partner customers, acting as the domain expert alongside engineers
- Help sales and solutions teams pitch and scope warehouse use cases credibly with VPs of distribution and their IT teams
Requirements
Must-haves
- 6 to 10 years across warehouse operations and WMS implementation, integration or solution consulting
- Hands-on experience with at least two of: Manhattan (WMOS or Active WM), Blue Yonder WMS, SAP EWM, Oracle WMS Cloud, Korber/HighJump, Infor WMS
- Fluency in the WMS object model: ASNs, receipts, LPNs, putaway, replenishment, waves, tasks, picking, load building, ship confirm
- Experience building or specifying WMS-TMS-ERP integrations (EDI 856/940/945, APIs, middleware), including where they break in production
- Real floor time in a distribution centre, as a supervisor, engineer, analyst or on go-lives
- Product instinct: builds repeatable patterns, not one-off configurations
- Comfort working closely with fast-moving engineering teams
Nice-to-haves
- Experience with yard, dock scheduling or labour management systems
- Exposure to AI agents, LLM-based automation or orchestration platforms
- Pre-sales or solution consulting experience with enterprise shippers
- Spanish or Portuguese fluency
What Success Looks Like
- Deep fingerprints on the AI agents roadmap by the end of year one, not just advisory input
- Warehouse exception workflows ranked, documented and translated into agent specs the product team can build from
- WMS integration patterns defined in a way that scales across customers, not customer by customer
- Trusted by both the product team and customers as the person who understands how warehouses actually run
Team and Culture
- A product team that values domain depth and wants someone who can bridge warehouse reality and engineering execution
- A collaborative environment where the expectation is to sit with engineers as a domain expert, not to write tickets from a distance
- A company that moves fast and values people who can operate without a fully formed playbook
Challenges
- Most discovery work happens remotely, so building the kind of floor-level intuition this role depends on requires deliberate effort without regular site access
- This is a new product, which means the roadmap is still taking shape - the right person helps define what gets built, rather than executing against a settled plan
- Prioritisation calls are real and frequent: deciding which workflows to automate first, and making that case clearly to product and engineering, is a core part of the job