Warehouse Agent Lead

FALL CREEK FARM & NURSERY; Windsor Locks (CT); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

DailyPay access

Awardco rewards

Employee wellness programs

401k program

Travel discounts

Job summary

Worldwide Flight Services is seeking a Warehouse Agent Lead to manage cargo handling for import and export operations at our Connecticut location. Responsibilities include safety adherence, loading/unloading cargo, verifying documentation, and coordinating with supervisors for equipment and materials.

The role requires a high school diploma or GED, a valid driver's license, and the ability to work nights, weekends, and holidays. Strong English communication and teamwork are essential.

Qualifications

• High school diploma or GED preferred.
• Must have a valid driver's license.
• Must be at least 18 years of age if operating cargo equipment.
• Ability to work nights, weekends and holidays.
• Ability to read, write, fluently speak and understand English.

Responsibilities

• Adhere to safety rules and report any safety concerns immediately.
• Move cargo within warehouse and facilities as required.
• Check documentation for priority or special handling requirements.
• Unload and verify receipt of cargo; document deviations.
• Inventory import cargo and generate export post-flight on-hand lists.
• Load export cargo and secure freight for shipment; ensure carrier compatibility.
• Maintain housekeeping in warehouse and ramp areas and report equipment issues.
• Operate forklift after certification and perform equipment inspections.
• Comply with TSA and US CBP regulations and maintain security.

Skills

English proficiency

Team player

Safety compliance

Customer service

Physical strength

Attention to detail

Read/write English

Education

High school diploma or GED

Tools

Forklift operation

Job description

Career Opportunities: Warehouse Agent Lead (14522)

Requisition ID14522-Posted09/14/2026-Regular Full-Time-Operations-United States-Connecticut

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?

Job Summary

Responsible for handling and Leading cargo throughout in both import and export operations.

Responsibilities

• Adhere to all safety rules and communicate any safety issue or property damage immediately to a supervisor or manager. Always wear a safety vest while on duty.
• Transfer and move cargo within our warehouse and other facilities on the airport as required to fulfill the company’s handling obligations.
• Check documentation for instructions such as: priority breakdown or special handling requirements, etc.
• Unload and verify receipt of all manifested cargo while notating any deviations in cargo manifested against the cargo received. Separate, placard and store in specified import locations.
• Perform inventories of import cargo, as required, and generate export post flight on-hand lists as requested.
• Receive, verify piece counts, check/confirm weight, check for damage and take dimensions of export cargo. Store for exportation and loading in designated areas by destination and carrier.
• Process import deliveries as noted on the delivery authorization document(s) ensuring accuracy of the piece count and importing customer information.
• Load export cargo (by checking the booking list) on/in carrier Unit Load Devices (ULD’s) securing freight for shipment using nets and tie-down equipment. Ensure the build-up of cargo is in a configuration compatible to the carrier’s aircraft.
• General housekeeping in warehouse, maintenance and ramp areas, empty trash cans.
• Communicate to lead or supervisor materials/equipment needs, based upon supplies on hand and equipment operation, including reporting on defective, disabled equipment.
• Operate forklift, subsequent to certification that appropriate training has been completed.
• Perform inspection of equipment before and after use.
• Demonstrate diligence required to maintain security, and follow Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a WFS warehouse.
• Successfully complete, with a passing mark, assigned training as required by WFS and regulatory agencies in order to perform assigned tasks.
• High school diploma or GED preferred
• Must have a valid driver's license
• Must be at least 18 years of age if the position requires driving cargo handling equipment
• Ability to work nights, weekends (i.e. Friday, Saturday, and Sunday), and holidays.
• Ability to read, write, fluently speak and understand the English language

Preferred Skills

• English proficiency (e.g., reading, writing, speaking, listening)
• Mental abilities (e.g., visual observation and identification, mental rotation)
• Interpersonal skills (e.g., customer service, dependability)
• Work values (e.g., responsibility, honesty, integrity)
• Physical abilities (e.g., lifting and carrying freight weighing up to 75 lbs., bending, reaching, stooping, squatting, standing, walking and identifying objects)
• Knowledge of basic arithmetic and mathematics
• Knowledge of airline codes, prefixes, common cargo abbreviations
• Comprehension of airway bill
• Ability to follow instructions from supervisor
• Ability to work as an effective team member

Physical Requirements/Working Conditions

• Must be able to lift up to 75 lbs.
• Tolerate moderate to loud levels of noise within the work environment
• Will be required to work in cold storage areas as assigned
• Stand and remain standing for periods up to 3 hours without sitting
• Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol
• May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours.
• Ability to follow instructions from supervisor
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.