Warehouse Agent

allianceground; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Alliance Ground International (AGI) is a leading ground handling company serving 100+ airlines across the U.S. and Canada. The Warehouse Agent role focuses on safe, accurate receiving, storage, and movement of inbound and outbound shipments in a fast-paced aviation setting.

Responsibilities include loading/unloading cargo, verifying counts and weights, and maintaining inventory and security. Candidates should be able to operate basic equipment, work flexible hours, and follow safety protocols.

Qualifications

• Good communication skills to coordinate with flight crew and ground crew.
• Basic math to calculate piece count, weight and dimensions.
• Computer skills to track cargo in information systems.
• Problem-solving skills to troubleshoot loading/unloading issues.
• Time management to handle multiple tasks efficiently.

Responsibilities

• Facilitate the loading and unloading of cargo to and from trucks.
• Check freight for proper piece count, weight, dimensions and documents when accepting/delivering cargo.
• Issue warehouse receipts or collect signed delivery receipts.
• Operate basic cargo handling equipment such as forklift, pallets and pallet jacks.
• Break down cargo from import flights and store properly in the warehouse.
• Build up cargo for export flights following supervisor instructions.

Skills

Good communication

Basic math

Computer skills

Problem solving

Time management

Tools

Forklift operation

Job description

Job Description:

Do you enjoy working in a fast-paced, safety-obsessed aviation environment?

As a Warehouse Agent, you will be essential to increase operational efficiency, company profitability, and customer satisfaction by accurately and safely receiving/storing inbound and outbound shipments.

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Job responsibilities:

• Facilitate the loading and unloading of cargo to and from trucks.
• Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo.
• Issue appropriate warehouse receipt or collect signed copy of delivery receipt.
• Ensure that cargo has a proper release issued by office personnel controlling the cargo before cargo is delivered to consignee or agent.
• Operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks.
• Break down cargo from import flights, sort as required, check freight against manifest and store in proper manner and location in warehouse.
• Build up cargo for export flights, following instructions of supervisor or person directing the buildup of the freight.
• Keep inventory of on hand freight, warehouse supplies, airline equipment and containers.
• Maintain security of the cargo and company's equipment. Observe that cargo has not been tampered with or that pilferage has taken place. Report incidents to supervisor as needed.
• Maintain work area in clean condition, reporting damaged or broken equipment as needed.
• Accept related assignments from lead agents, supervisors or management.
• Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
• Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
• Complete all training when required by company, airport governing authority, or customer when required.
• Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.

Safety, Security and Compliance:

All AGI Team members have a responsibility and duty while at work to:

• Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
• Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
• Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
• Fully understand AGI Health & Safety and Security policies.
• Attend training courses as may be required by AGI.

Physical Requirements:

This job requires physical stamina and strength - Warehouse Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.

Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.

Must be able to be alerted to moving vehicles and use radio equipment to communicate with crew and airport authorities.

Must be able to work around machinery noises.

Knowledge, Skills & Abilities:

• Good Communication Skills : Warehouse Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of trucks, equipment, and cargo.
• Basic math skills: Warehouse Agents may be required to calculate piece count, weight and dimensions.
• Computer skills: Warehouse Agents may be required to use computer systems to track cargo.
• Problem-solving skills: Warehouse Agents may be called upon to troubleshoot issues during loading and unloading.
• Time management skills: Warehouse Agents must be able to manage their time effectively t