Warehouse Administrative Assistant - Tuesday - Friday 3:00 PM - 11:30 PM - Dubuque Distribution Center

Nordstrom; Dubuque (IA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount

Job summary

Nordstrom is seeking a Supply Chain Department Admin Assistant to support leadership with administrative tasks and projects across the operation. This role emphasizes strong customer service, organization, and cross-functional collaboration to keep warehouse processes running smoothly.

The ideal candidate will proficiently use the Microsoft Office suite, perform basic data entry and reporting, and be ready to rotate into a Warehouse Associate role when needed.

Qualifications

• Proficiency in Microsoft Office suite.
• Ability to read and write simple English and present information.
• Basic math for handling money and measurements.
• Intermediate PC skills and Excel proficiency.
• High school diploma or GED.
• Willingness to rotate into a Warehouse Associate when needed.

Responsibilities

• Support leadership with administrative tasks and projects (e.g., shift start-up/closing tasks, drafting memos, filing documentation).
• Capture, report and share departmental data using multiple applications.
• Review and process PEP sheets; submit to managers for review.
• Submit and resolve POW-related issues to meet SLAs.
• Complete daily safety observations; submit repair requests and escalate as needed.
• Review scheduling/assignment board and ensure proper team coverage.
• Communicate with internal customers and vendors via email/phone.
• Identify and resolve product location discrepancies to ensure workflow continuity.
• Demonstrate teamwork and collaboration to deliver results.
• Be prepared to rotate into Warehouse Associate duties when required.
• Overtime during busy periods is expected.

Skills

Customer service

English reading/writing

Teamwork

Data entry

Mathematical basics

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Office

Job description

Job Description

The Supply Chain Department Admin Assistant will assist leadership with administrative tasks, assignments, and other projects supporting the operation. This position will require an energetic and customer service-oriented individual to provide the best service when dealing with individuals at all levels of the pyramid.

A day in the life

• Support leadership with administrative tasks and other projects (e.g. shift start-up and closing tasks, draft memos, file documentation, ensure sufficient office/break room supplies for the assigned area, assist with equipment and supply tracking and distribution, etc.).
• Use multiple computer applications and programs to capture, report and share out departmental data and results to ensure proper reflection of departmental performance.
• Collect PEP sheets and do a first pass review for errors, then submit them to their managers.
• Responsible for submission and resolution of PO Workspace (POW) for trouble freight, supporting current SLA (service level agreement) metrics”
• Complete daily safety observations. Submit repair requests for issues observed. Escalate requests if resolution is not happening in a timely manner.
• Review scheduling / assignment board, ensure all team members are assigned appropriately.
• Communicate with internal customers and vendors via email and phone to ensure prompt response to issues.
• Identify and research problems and expedite solutions to ensure smooth, continuous workflow of product (discrepancy with wrong item, wrong location of the product).
• Demonstrate a commitment to teamwork through relationship-building and collaboration.
• Deliver productivity through the efficient use of time and a commitment to strong results.
• Able to do the essential job function of a Warehouse Associate to be able to rotate into that role when there is a business need.
• The incumbent is expected to work overtime during busy time periods (e.g. holiday, anniversary, etc.)

You own this if you have

• Proficiency in Microsoft Office suite (very proficient)
• Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Intermediate personal computer skills – must have basic skills plus be able to operate more advanced PC-based software applications (e.g., Microsoft Excel) and basic graphics.
• High school diploma or GED
• Ability to perform functions of a Warehouse Associate when required

Pay Range Details

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

• $24.05 - $25.50 Hourly

Benefits

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

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