Warehouse 2nd Shift Operations Supervisor

Concordance Healthcare Solutions LLC; Comstock Charter Township (MI); On-site; USD 50,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Vision insurance

401K match

Paid time off

Job summary

Concordance Healthcare Solutions, LLC is hiring a 2nd Shift Operations Supervisor for our Kalamazoo, MI distribution center. You will lead the Shipping Department, organize daily work, and drive on-time shipments with a focus on safety and team development.

Responsibilities include hiring/training staff, conducting performance reviews, and maintaining high service levels for customers. We offer robust benefits and a dynamic, team-oriented culture.

Qualifications

• High school diploma or equivalent.
• Minimum of three years of related experience.
• One year in warehouse operations or distribution preferred.
• Experience supervising, training and directing staff is a plus.
• Thorough knowledge of Voice Pick and VAI systems preferred.

Responsibilities

• Lead the Shipping Department in Kalamazoo, ensuring efficient operations.
• Organize daily workload and guide staff to meet schedules and quality standards.
• Oversee training, performance reviews, and staff development twice a year.
• Supervise shipping activities, including freight handling and customer service.
• Ensure a clean, safe, and compliant work environment; manage equipment maintenance.

Skills

Leadership

Communication

Time management

Organizational skills

Customer service

Education

High school diploma

Tools

Voice Pick system

VAI system

Job description

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

We have a job opening for a full-time 2nd Shift Operations Supervisor in our Kalamazoo, MI distribution center. The primary role of the Shipping Supervisor is providing leadership and direction for the Shipping department in this location; overseeing handling of merchandise for shipment and departmental staff as efficiently, safely and productively as possible, to ensure that customer expectations are exceeded.

Essential Functions:

• The Shipping Supervisor will be responsible for overall management of the Shipping Department in the Kalamazoo location.
• Responsibilities include organizing the daily workload of department and directs employees accordingly. Works to ensure freight and packages are being moved to destinations on time.
• Play a key role in interviewing and hiring quality staff members; overseeing a strong training regimen for new staff; continuously developing new and experienced workers; managing staff; and completing performance management reviews on assigned employees twice a year.
• Oversees and is directly involved (hands on) in the following Shipping operations: productivity, quality, freight handling, including, but not limited to, customer service, and safety. This role is responsible for ensuring prompt, efficient and accurate handling of merchandise as well as developing and implementing team goals.
• In addition to supervising Shipping staff, this position is also responsible for providing leadership by example while assisting with daily shipping functions. This includes performing duties, such as building and consolidating pallets of customer shipment; organization and staging of the department; preparing orders for shipment with external carriers, such as UPS and FedEx and other various duties.
• Ensures that departments keep a clean and orderly work environment. Assigns general custodial tasks and establishes cleaning schedule for areas. Supports a healthy and safe work environment by communicating unsafe conditions immediately.
• Maintains warehouse equipment to ensure safety of employees; addresses any mechanical issues that are reported.
• Works proactively to foster and maintain a positive team-oriented atmosphere at all times.
• Other duties as assigned.

What You will Need to be Successful:

• High school diploma, or equivalent combination of education and experience.
• Minimum of three years of related experience required and one year in warehouse operations or distribution is preferred.
• Previous experience supervising, training, developing and providing direction to staff a plus.
• Thorough knowledge of Voice Pick and VAI systems (or similar warehouse management or operating system) is preferred.
• Must be able to lift/pull/carry at least 70 pounds; must be willing/able to stand and walk for entire shift, often over 8 hours. With or without accommodation.
• Strong customer service, problem solving, time management, and organizational skills.
• Excellent communication skills, both written and verbal, and the ability to effectively build relationships are essential.
• Self-starter with a positive attitude.
• Ability to work independently and effectively as a member of a team.
• Successfully pass a pre-employment (post offer) background check and drug screening.

Work Location:

• This role is located in Kalamazoo, MI.

We offer great benefits and competitive pay!

• Health, Life, Dental, Vision Insurance
• Paid Vacation and Personal time, Paid Holiday
• 401K Retirement Plan - Company match
• Company paid Short Term & Long Term Disability

Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.

Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact [e-mail].

Position will remain open until filled. Interested applicants should apply online at http://www.concordancehealthcare.com/careers. Internal employees should apply online through UKG Pro by selecting Menu > My Self > My Company > View Opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.