Wardrobe Lead

JACK Entertainment; Cleveland (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

JACK Entertainment in Cleveland is seeking a Wardrobe Supervisor to lead the wardrobe team, oversee cleaning tasks and ensure uniforms are managed efficiently across the property.

The role requires sewing experience, the ability to manage multiple projects, and the flexibility to work varied shifts including weekends and holidays. You will coach staff, maintain safety standards, coordinate with other departments on uniform and laundry programs, and uphold the appearance standards of the property.

Qualifications

• High school diploma or GED required.
• Minimum 1 year experience in the hospitality or commercial cleaning industry.
• Sewing experience required.
• Must be a creative thinker.
• Computer skills (Microsoft Word and Excel).
• Intermediate proficiency in computers.
• Must be able to trouble shoot equipment as needed.
• Must be able to read, write, speak, and understand English.
• Must be at least 21 years of age.

Responsibilities

• Supervises team members, coaches and evaluates to ensure responsibilities are completed.
• Promotes a safe and secure work environment.
• Ensures uniform fitting and orders are placed/received on time.
• Accounts for completing cleaning projects and maintaining department cleanliness.
• Trains wardrobe team members with emphasis on detail for internal customer service.
• Liaises between wardrobe and other departments on uniform and laundry programs.
• Enforces property appearance standards.
• Leads department teams while fostering teamwork, morale, motivation and open communication.

Skills

Independent work

Mobility across property

Lifts 50 lbs

Visual/auditory cues

Computer skills

Dust/noise tolerance

Flexible shifts

Multi-project management

Clear communication

English proficiency

Education

High school diploma or GED

Tools

Microsoft Office Word

Microsoft Excel

Job description

• Supervises team members. Coaches, evaluates and holds them accountable to successfully completing job responsibilities.


• Promotes a safe and secure work environment.


• Ensures all team members who require a uniform receive the proper fitting. Uniform orders are placed and received within required time frames.


• Accountable for ensuring team completes cleaning projects and maintains department cleanliness.


• Ensures all wardrobe team members are properly trained for their role with an emphasis on detail to provide superior internal customer service to our team members.


• Serves as liaison between wardrobe department and other departments on uniform and laundry programs.


• Enforces and upholds the property appearance standards.


• Serves as a department leader for team members while fostering teamwork, employee morale, motivation and open communication.

Knowledge, Skills & Abilities

• Must be able to work independently.


• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.


• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.


• Respond to visual and aural cues.


• Must have the manual dexterity to operate a computer and other necessary office equipment.


• Must be able to tolerate areas containing dust, loud noises and bright lights.


• Must be able to work varied shifts, weekends and holidays as needed.


• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.


• Ability to speak distinctly and persuasively.


• Must be able to read, write, speak, and understand English

Education and Experience

• High school diploma or GED equivalent required.


• Minimum 1-year experience in the hospitality or commercial cleaning industry required


• Sewing experience required


• Must be a creative thinker


• Computer skills (Microsoft Office Word and Excel)


• Intermediate proficiency in computers


• Ability to trouble shoot equipment/mechanical issues preferred


• Previous experience having responsibilities for staff uniforms preferred


• Prior supervisory experiencepreferred.


• Demonstrated strong organizational and leadership skills.


• Proven ability to multi task and prioritize


• Ability to work flexible hours on any shift is required.


• Previous computer skills necessary including Microsoft Excel and Word.


• Ability to coach and motivate team.


• Superior verbal and written communication skills


• Must be at least 21 years of age.

Required Certification/License

• Not Required

Qualifications

Education

Required

High School or better.

Experience

Required

Sewing experience required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.