Walk-in Interviews Daily / Monday through Friday from 10 am to 4 pm - Customer Service Associate

Roses Discount Stor; Canton (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Big Lots in Canton, OH is seeking a part-time Customer Service Associate to greet customers, assist with merchandise selection, complete transactions, and answer questions about store operations.

The role requires a high school diploma and prior retail or service environment experience is preferred. Flexible availability including evenings and weekends is expected.

Qualifications

• High school diploma or equivalent.
• Retail, hotel, restaurant, grocery or drug store experience preferred.

Responsibilities

• Provides customer engagement in a positive and approachable manner.
• Maintains a clean, well-stocked store for customers during their shopping experience.
• Helps unload merchandise from delivery trucks, organizes merchandise, and transports from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains aware of customer activity to ensure a safe and secure shopping environment.

Skills

Customer Focus

Communication Skills

Problem Solving/Decision Making

Team Player

Organization

Relationship Management

Developing Potential

Education

High School diploma or equivalent

Job description

Walk-in Interviews Daily / Monday through Friday from 10 am to 4 pm - Customer Service Associate

Job Category: Stores

Requisition Number: CUSTO012493

• Part-Time
• On-site

Locations

Showing 1 location

Canton, OH 44708, USA

Description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities

• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Perform all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

• Retail store environment where extended periods of standing are required
• Retail store stockroom environment subject to fluctuations in temperature
• Frequent lifting and maneuvering of merchandise and displays.
• Exposure to dust and extreme temperatures while unloading trailers.
• Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause

Preferred Experience

Prior retail, hotel, restaurant, grocery or drug store environments experience preferred.

Preferred Education

High School or better.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.