Wakefern Team Lead – Perishables (Montvale, NJ)

C.A. Ferolie; Montvale (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Holidays

Medical/Dental/Vision/VTL

Flexible Spending Account

Company-paid Life/AD&D Insurance

401k match

Generous PTO

Job summary

C.A. Ferolie seeks a Wakefern Team Lead, Perishables in Montvale, NJ to drive client success by leading a team of business managers and executives.

The role focuses on innovation, assortment, pricing, and promotion to increase market share, volume, and profitability with Wakefern. You will oversee key customer relationships, provide strategic direction and hands-on execution, and coordinate cross-functional efforts to align client goals with customer growth initiatives.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 10–15 years of relevant industry experience.
• 3–5 years of strong customer experience with Wakefern is a plus.
• Proficiency in order processing systems and Microsoft Office.

Responsibilities

• Lead the development of performance objectives, business plans, and evaluation metrics for team members and cross-functional partners.
• Drive collaboration between clients and customers through proactive communication and joint business planning.
• Apply deep knowledge of client products, policies, and structure to develop strategy.
• Monitor industry and market trends to inform strategic decisions and best practices.
• Provide senior-level management of client relationships with emphasis on innovation and pricing.
• Maintain accurate records and effective use of company systems like SharePoint and customer portals.
• Establish professional relationships with clients and team members; escalate risks and opportunities as needed.
• Participate in ongoing training to strengthen leadership, communication, analytical, and negotiation skills.

Skills

Leadership

Analytical thinking

Strategic thinking

Data interpretation

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Order processing systems

Microsoft Office

Job description

Who We Are

At C.A. Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienced, and knowledgeable people who consistently exceed expectations. We are family-owned and operated, giving us unparalleled flexibility to invest locally in talent and development that delivers industry-leading results.

Description

At C.A. Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienced, and knowledgeable people who consistently exceed expectations. We are family-owned and operated, giving us unparalleled flexibility to invest locally in talent and development that delivers industry-leading results. The Wakefern Team Lead, Perishables, is responsible for driving client success by leading a team of business managers, sales development managers, and directors. This role focuses on advancing client objectives across innovation, assortment, merchandising, pricing, and promotion to deliver increased market share, volume, and profitability within assigned accounts. The Team Lead also oversees key customer relationships, providing both strategic direction and hands‑on execution to align client goals with customer growth initiatives. This includes supporting category growth and delivering impactful results for key partners such as Wakefern.

Essential Duties And Responsibilities

• Lead the development of performance objectives, business plans, and evaluation metrics for team members and cross-functional partners.
• Drive collaboration between clients and customers through proactive communication, joint business planning, and a structured cadence of engagement, including regular touchpoints and bi-annual executive "Top-to-Top" meetings to review performance, identify opportunities, and align on future initiatives.
• Apply deep knowledge of client products, policies, and organizational structure to develop realistic, results-driven strategies that support business growth.
• Monitor and analyze industry, market, customer, and category trends, including promotional activity, consumer behavior, and demographic shifts, to inform strategic decision-making and identify best practices.
• Provide senior‑level management of client and customer relationships, with a focus on innovation, assortment, pricing, promotions, merchandising, shelving, and claims management.
• Maintain accountability for all aspects of client and customer engagement, including accurate record-keeping, effective use of company systems (e.g., SharePoint and customer portals), and timely communication.
• Establish and maintain strong, professional relationships with clients, customers, leadership, and team members; proactively escalates risks and opportunities as needed.
• Participate in ongoing training and development to strengthen leadership, communication, analytical, presentation, and negotiation skills.

Supervisory Responsibilities

• Lead, coach, and develop team members in alignment with company policies and applicable laws.
• Oversee hiring, onboarding, training, and performance management processes.
• Assign and direct work, provide ongoing feedback, and support professional development to maximize team effectiveness and results.

Perks

• Paid Holidays
• Medical/Dental/Vision/VTL
• Flexible Spending Account
• Company-paid Life/AD&D Insurance
• 401k match
• Generous PTO

Requirements

Education & Experience

• Bachelor’s degree or equivalent experience required
• 10-15 years of relevant industry experience, or a combination of education and experience
• Prior experience working with Wakefern is not required; however, candidates must have 3-5 years of strong customer experience

Technical Skills

• Proficiency in order processing systems
• Strong working knowledge of Microsoft Office, including Outlook, Excel, and Word

Core Competencies

• Strong critical thinking skills, including analysis, evaluation, and problem‑solving
• Ability to synthesize syndicated data and shipment reports, think strategically, and generate creative solutions
• Effective prioritization and goal‑setting capabilities

Additional Requirements

• Valid driver’s license with a clean driving record

To perform this role successfully, candidates must be able to execute each essential function effectively. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.