Waiver Processing Assistant

Secur-Serv; United States; Hybride; USD 36 000 - 54 000; Plein temps

Résumé du poste

Secur-Serv is seeking a detail-oriented administrative professional for a hybrid office/remote role. The position requires an associate degree or equivalent training and prior office experience. You will handle policy procedures, data reviews, and collaborative tasks with staff and vendors to ensure timely results.

The ideal candidate demonstrates strong communication, multitasking ability, and a proactive attitude in a fast-paced environment. This role may require occasional overtime.

Qualifications

• Minimum of an associate degree or comparable training.
• Experience in an office environment.
• Strong attention to detail and accuracy.
• Ability to work independently and in a team.
• Excellent written and oral communication skills.

Responsabilités

• Develop and maintain a strong working knowledge of LSAC fee waiver processing policies and procedures.
• Review large amounts of data with strict attention to detail and high accuracy.
• Collaborate with TA staff and outside vendors to meet shipping deadlines.
• Provide customer-focused support and effective communication.
• Multitask and adapt to shifting priorities while meeting stringent deadlines.

Connaissances

Office 365

Word

Excel

PowerPoint

Zoom

Attention to detail

Teamwork

Formation

Associate degree

Bachelor's degree

Outils

Office 365

Zoom

Description du poste

*****NO C2C OR THIRD PARTY INQUIRIES*****

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

The individual employed in this position will be required to:

• Must develop and maintain a strong working knowledge of LSAC fee waiver processing policies and procedures.
• Must be able to review large amounts of data with strict attention to detail and high accuracy.
• Must be comfortable with multi-tasking and staying current with technologies that benefit the team and our customers.
• Must be dependable.
• Must be comfortable working both independently and in a team environment.
• Work with fellow TA staff as well as outside vendors to meet shipping expectations and deadlines.
• Customer/Client Focus.
• Expertise in Office 360 and other software applications including Word, Excel, PowerPoint and Zoom.
• Knowledge of digital accessibility standards and best practices a plus.
• Basic arithmetic computation skills.
• Ability to work well under pressure and complete assignments by stringent deadlines.
• Excellent written and oral communication skills.
• Ability to multitask in an environment of shifting priorities.
• Able to assimilate into a multi-functional team.
• Time management and organizational skills.
• Able to work both independently and collaboratively while displaying a positive attitude and demeanor.

Required Experience and Education:

• Minimum of an associate degree or comparable training.
• Experience in an office environment.

Preferred Experience and Education:

• B.A. or B.S. degree.

Supervisory Responsibilities:

• This position has no supervisory responsibilities but may serve as a coach and mentor for other positions in the organization.

Position Type:

• This role is a full-time/part-time position with a standard work week of Monday through Friday, 8:30 a.m. to 4:45 p.m. ET. The position may require overtime or weekend work.
• Overtime is required, evenings and weekends.

Travel:

• No travel is expected for this position.
• This job operates in a professional office and remote environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanning machines.