Waiver Case Manager - St. Louis County

Supportive Living Solutions; Duluth (MN); Hybrid; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401(k)

PTO

Paid holidays

Mileage reimbursement

Job summary

Supportive Living Solutions in Duluth, MN, is seeking an Entry-level Case Manager to support a caseload of clients within our social services program. The role requires a 4-year degree in health and human services or related field and offers daytime hours, a hybrid work option, and competitive pay.

You will complete new client intakes, develop service plans, coordinate with providers, and maintain documentation.

Qualifications

• Bachelor’s degree in health and human services or a related field.
• Bachelor’s degree in any field plus 1 year of social work/care coordination experience.

Responsibilities

• Serve a caseload of clients with average 38 clients per caseload.
• Complete new client intakes.
• Develop initial service plans with clients and legal representatives.
• Coordinate services between providers and clients.
• Schedule in-person meetings at least twice per year and monthly phone contact.
• Maintain quality documentation (case notes, service plans, and service agreements).

Skills

Autonomy

Client liaison

Problem solving

Caseload management

Adaptability

Education

Bachelor’s degree in health and human services

Bachelor’s degree in any field + 1 year human services experience

Job description

Job Details

Level: Entry, Job Location: Duluth Office - Duluth, MN 55806, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $48,000.00 - $56,000.00 Salary/year, Job Shift: Day, *Per state guidelines, this position requires a 4 -year degree in Social Services or related field OR 4-year degree in unrelated field plus one year of social work/care coordination. We do not require any additional experience beyond what is required by state guidelines

YOU WOULD BE A GOOD FIT IFYOU

• Desire to be a new member of a supportive team!
• Value autonomy to prioritize and complete tasks by required deadlines.
• Engage naturally in personal connection while maintaining appropriate boundaries.
• Are a resourceful and proactive problem solver.
• Adapt to the changing needs of a diverse caseload and county policy changes.

SCHEDULE AND COMPENSATION

• Monday – Friday, daytime hours
• Hybrid - eligible to work from home up to two days per week after successful completion of the 90-day introductory period
• Hourly Rate - $23-$27 depending on experience and qualifications
  • $23 - Very little-to-no experience in human services
  • $24.50 - Experienced waiver case manager or experienced human services professional
  • $26+ - 5+ years of experience as waiver case manager or 10+ years as a human services professional
• Career path - opportunities for promotion and compensation increases at 6 months, 1 year, 2 years and beyond!
• Annual anniversary pay increases
• Benefits - Health, dental, life insurance and 401K (eligible at 90 days of full-time employment), as well as PTO and paid holidays.
• Mileage reimbursement

REQUIRED QUALIFICATIONS

• To be eligible to be a Case Manager you must have a bachelor’s degree in health and human services OR bachelor’s degree in any field with 1-year of experience in the human services field
• Ability to pass DHS background check
• Driver’s license, access to a reliable vehicle, vehicle insurance & a clean driving record

MORE ON THE ROLE

• Serve a caseload of clients – our average is 38 clients per caseload, lower than industry standard!
• Complete new client intakes
• Develop initial service plan with the client and legal representative
• Coordinate services between providers and clients
• Schedule in-person meetings with clients at least twice per year and make monthly phone contact with each client
• Maintain quality documentation, such as: case notes, service plans and service agreements.

With each client, you will work to uncover their needs and aspirations, and work on connecting them to the appropriate services and resources. You will be a liaison for your client to ensure that their whole care team is well aligned, each doing their part to support their goals and meet their needs.

What waivers or programs do we work with?

• AC - Alternative Care Program
• BI - Brain Injury Waiver
• CADI - Community Access for Disability Inclusion Waiver
• DD – Developmental Disabilities Waiver, Non-Waiver
• EW – Elderly Waiver

WHY SLS?

We are about building careers and a thriving community!

At SLS you can:

• Make an impact: We are driven to make a difference! This isn’t lip service. We want things to be better because we were here! We’re passionate about improving the lives of everyone we touch- clients, families, care teams, team members, and neighbors.
• Learn and grow: Our goal is excellence, and we are committed to investing in you because we believe everyone deserves our best. We offer:
  • Career path with clear opportunities for promotions
  • Feedback and support in weekly one-on-ones
  • In-house development courses and programs
• Create connections: We love our co-workers! Everyone matters here. SLS is a community with real relationships. Whether it’s our day-to-day collaboration, quarterly all-company meetings, or team outings, at SLS you will feel connected to the people you work with.

We exist to improve the quality of life: our clients, our team, our community. If you want to work with purpose, we want to hear from you!

AA/EEO Employer Qualifications: