Waitstaff - P&H

Global Partners LP; Newbury (VT); On-site; USD 9,600 - 12,000; Full time

Benefits offered by this job

Competitive pay

Health & Wellness benefits

401k plan with match

Tuition reimbursement after 6 months

Job summary

Global Partners LP is seeking waitstaff with exceptional customer service in a fast-paced dining setting. You will greet guests, present menus, take orders, and ensure accuracy in billing while maintaining a clean and welcoming area.

The role emphasizes teamwork, attentiveness to guest needs, and the ability to manage multiple tasks efficiently. Competitive pay and growth opportunities accompany a commitment to guest satisfaction and health compliance.

Qualifications

• Customer service mindset and ability to manage multiple tasks in a fast-paced dining room.
• Willingness to learn menu items and communicate specials to guests.
• Energetic, reliable, and able to work in a team.
• Must be able to bend, reach, and lift light loads as part of duties.

Responsibilities

• Prepare tables for new customers and ensure clean utensils and napkins.
• Greet customers, present menus, and take orders.
• Maintain knowledge of menu items and side dishes to optimize service.
• Assist guests in selecting sides and drinks and communicate kitchen requests.
• Record orders accurately to prevent billing discrepancies.
• Support customers to ensure satisfaction and build rapport with regulars.
• Coordinate with kitchen and customers for timely service.
• Ensure health compliance and daily cleanliness.

Skills

Customer service

Multitasking

Energetic

Reliability

Team player

Professional demeanor

Education

High School Diploma

Job description

We are seeking Waitstaff who have exceptional customer service and can multi-task in a fast-paced working environment. You should be able to promptly resolve customer complaints and ensure maximum customer satisfaction, while providing exceptional customer service.

At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.

The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.

Your Role, Your Impact

• Prepare tables for new customers, change tablecloths and ensure clean utensils and napkins are available.
• Greet all customers coming to restaurants, present menu to customers and administer orders for all.
• Maintain knowledge on available items on menu and side dishes and ensure optimal level of services to customers.
• Assist customers to select appropriate side dishes and drinks and communicate any special requirement to kitchen.
• Ensure appropriate record of all customers order to ensure no discrepancies in billing.
• Provide assistance to customers and ensure optimal level of satisfaction in restaurant.
• Develop and maintain friendly relationship with regular patrons of restaurant.
• Manage customer queries and ensure appropriate resolution of all customer questions.
• Coordinate with kitchen staff and customers while ensuring timely delivery of all services.
• Establish and maintain a complete course of order to customers including salad, drinks and main course.
• Assist customers to select extra replenishment after meal.
• Manage customers after meal and assist in arranging table and dining counter.
• Ensure all state health compliances are followed.
• Monitor everyday activities and perform cleaning, as needed, on an everyday basis.

Qualifications

• Proficient in greeting customers in a friendly, helpful manner as one of the first contacts in the dining room.
• Willing to familiarize yourself with a menu that serves some of the best cooked comfort food in the USA!
• Able to handle a variety of tasks at one time.
• Must be energetic and reliable.
• Become a great member of a terrific team!
• Frequent bending, reaching, lifting of 1 to 15 lbs.
• Reaching above shoulder height and bending below waist.
• Move quickly around store.
• Applicants must be at least 18 years old.
• High School Diploma

Pay Range$7.21 - $9.00

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

• Competitive Pay - We offer competitive salaries and opportunities for growth within.
• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead - We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.
• Professional Development - We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.

These commitments are offered to employees in permanent roles, as part of our support for long-term growth and success

What to Expect From the Hiring Process

We value passion and potential.

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.

Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at or 781-7GP-WORK.

Disclaimer. At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.