Waitstaff LLH

101 Riverside Hospital, Inc.; Smithfield (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Riverside Health System is hiring for Dining Services roles in Virginia. You will support meal service for residents and guests, maintain sanitary work areas, and coordinate with other departments to ensure timely delivery of supplies and services.

The role emphasizes customer service, adherence to sanitation and safety standards, and respectful interaction with patients and coworkers. A high school diploma and food-safety certification are preferred, with 1–3 years in hospitality experience

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years customer service in a hospitality environment preferred.
• Food Handlers Card / State Food Safety certification preferred.

Responsibilities

• Adheres to sanitation standards for dining/service areas per health codes.
• Coordinates with sales and departments to ensure supplies and service delivery.
• Strives for accurate meal production and excellent customer service.
• Performs daily side work and maintains hygiene and uniform standards.
• Respects resident needs and ensures timely food and beverage service.
• Follows policies, procedures and quality control measures.

Skills

Experience in hospitality

Customer service

Food safety awareness

Education

High school diploma or equivalent

Job description

Smithfield, Virginia Hiring Range $15.00 - $19.50/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

Works under the supervision of the Dining Services Supervisor/Manager, and under the general supervision the Department Director. Responsibilities include staying knowledgeable with current menus and exceeding service expectations for residents, guests and visitors. Adhering to policies and procedures for RHS, this facility and city and state regulatory requirements. Complete all duties assigned by supervisors. Maintain a working knowledge of the dietary restrictions and preferences of the clientele we serve. Show respect to all customers, vendors and coworkers within the facility. Maintain positive attitude and be in facility approved uniform at all times.

What you will do

• Adheres to Proper sanitation of Dining and Service Areas according to procedure and Health Codes.
• Demonstrates knowledge and communication skills required to interact with sales representatives to coordinate supplies/services necessary for service delivery and patient care. This includes interfacing with other departments to ensure proper procurement, follow-up and delivery of supplies.
• Demonstrates commitment to customer service by empowering the team to reach meal/production accuracy and service excellence.
• Knowledgeable and compliant of daily side work duties, as assigned.
• Exhibits knowledge of menu details and resident accounting procedures.
• Adheres to Proper Personal Hygiene and Uniform standard procedures.
• Adheres to all quality controls as it pertains to Dining Services.
• Follows Policies and Procedures.
• Exhibits safe food handling to include glove use, hair restraints, labeling, dating, temperature monitoring and food rotation to eliminate the risk of food borne illness.
• Understands and is sensitive to the needs of our senior and other special needs populations throughout the campus and community.
• Serves Food and Beverages in a timely manner and to customer preferences according to standard procedures outlined in the Dining Services Training Manual.
• Utilizes time management appropriately to complete assigned duties.
• Is punctual and prepared to work all scheduled shifts.

Qualifications

• Education , High school or equivalent (Preferred)
• Experience 1-3 years Customer service in a hospitality environment (Preferred)
• Licenses and Certifications Food Handlers Card (FH) - State Food Safety (Preferred)