Waitstaff

Ram's Horn; Southgate (MI); On-site; USD 14,000 - 21,000; Part time

Job summary

Ram's Horn in Southgate, MI is seeking friendly waitstaff to greet guests, seat them, and provide menu guidance with patience and attentiveness. You will take and deliver orders, upsell where appropriate, and handle cash transactions while ensuring a positive dining experience for every guest.

The right candidate will be a team player, flexible for shifts, and able to multitask in a fast-paced environment that values accuracy and courtesy.

Qualifications

• Must work well in a team and communicate clearly.
• Ability to handle cash and card payments.
• Able to multitask and work quickly.
• Flexible with shifts.
• Positive attitude and reliability.

Responsibilities

• Greet guests, seat them, and escort to tables.
• Provide menu recommendations and additional information.
• Upsell additional products when appropriate.
• Take orders using software, slips, or memorization.
• Communicate order details to the kitchen staff.
• Deliver food and beverages in a timely fashion.
• Deliver checks and collect payments.
• Clean and maintain appearance of tables and tableware.
• Provide exceptional customer experience.

Skills

Teamwork

Communication

Multitasking

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

POS software

Job description

Main Responsibilities of our Waitstaff:

• Taking orders and delivering food and beverages.
• Helping guests with menu recommendations.
• Providing exceptional customer experience.

Waitstaff Job Description:

Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills. The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude. The responsibilities of a waiter/waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders, and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions. To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of our Waitstaff:

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

Waiter/Waitress Job Requirements:

• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.

The Kasapis brothers-Eugene, Constantinos (Gus) and Steve opened the first Ram’s Horn restaurant in Detroit’s Cadillac Square in 1967. The brothers already had years of restaurant experience from helping their father, Demetri Kasapis, at his Receiving Lunch restaurant located in Detroit’s Greektown district. With a successful enterprise under their belts, the family closed the restaurant in Greektown and focused on expanding the Ram’s Horn brand, granting their first franchise in 1974. The second Ram’s Horn opened in 1968 in Livonia, and the third followed in 1970 at Dequindre and 13 Mile Road. The franchise has had locations in nearly every community in metro Detroit over the decades; currently, Ram’s Horn has 16 locations in Metro Detroit!! After drawing loyal crowds to the Ram’s Horn for decades with their delicious food, great service, and friendly atmosphere, Ram’s Horn celebrated their 50th anniversary in 2017. Ram’s Horn is very proud of the fact that they have kept their food quality standards up throughout the years, which most chain restaurants have had to give up due to the financial struggles many diners are dealing with. Ram’s Horn remains stable, but they want to go above and beyond this year!