WAITER/WAITRESS (SEASONAL)

Chartwells Higher Education Dining Services; Fairfield (CT); On-site; USD 19,252 - 27,420; Full time

Benefits offered by this job

Training & Development

Retirement Plan

Health & Wellness

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Chartwells Higher Education Dining Services in Fairfield, CT is hiring immediately for seasonal WAITER/WAITRESS positions at Sacred Heart University. On-site dining service role with flexible shifts; pay rate $16.94 per hour. Open availability and interview-based details.

You will greet guests, take orders, deliver meals, and ensure accuracy and sanitation; you will work with back-of-house staff and contribute to a positive guest experience in a busy campus dining environment.

Qualifications

• Provide excellent customer service by taking orders and delivering meals.
• Accurately process guest requests and handle payments.
• Follow safety and sanitation standards in the dining room.

Responsibilities

• Greet guests warmly and take food and beverage orders following service steps.
• Deliver meals promptly and maintain sanitation and cleanliness.
• Advise guests on menu items and allergens when needed.
• Coordinate with back-of-house staff to ensure correct orders and requests.
• Maintain professional communication and adapt to guest needs with flexibility.
• Handle tickets and follow cash-handling procedures.
• Keep dining area clean and set up before and after service.
• Address guest concerns promptly and report issues to the supervisor.
• Support staff during events and perform other duties as assigned.

Skills

Customer service

Order taking

Cash handling

Communication

Job description

• We are hiring immediately for seasonal WAITER/WAITRESS positions.
• Address: Sacred Heart University - 5151 Park Ave, Fairfield, CT 06825. Note: online applications accepted only.
• Schedule: Open availability; shifts may vary. More details are available upon interview.
• Requirement: Provide excellent customer service by taking food and beverage orders, accurately processing requests, and delivering meals to guests’ tables.
• Fixed Pay Rate: $16.94 per hour.

Location: Sacred Heart University

Job Summary

Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.