WAITER/WAITRESS (FULL AND PART TIME)

Compass Group USA; Stratfield (CT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Training & Development

Retirement Plan

Health & Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits: Critical Illness/;

Legal Services

Job summary

Compass Group USA at Sacred Heart University in Fairfield, CT, is hiring immediately for full- and part-time WAITER/WAITRESS positions. The fixed pay rate is $19.00 per hour with flexible scheduling and weekend availability.

As a Waiter/Waitress you will take food and beverage orders, deliver items to dining room guests, handle cash, and maintain a clean dining area while following service standards.

Qualifications

• Prior customer service experience is preferred.
• Cash handling experience is preferred.
• Experience working in a fast-paced environment is preferred.

Responsibilities

• Greet guests warmly and take orders efficiently.
• Deliver food promptly and maintain safety standards.
• Advise guests on menu items and allergens as needed.
• Coordinate with back-of-house to ensure correct orders.
• Assist with cash handling and ticket collection.

Skills

Customer service

Cash handling

Fast-paced environment

Tools

POS system

Job description

Location: Sacred Heart University

• We are hiring immediately for full and part-time WAITER/WAITRESS positions.
• Address: Sacred Heart University - 5151 Park Ave, Fairfield, CT 0682. Note: online applications accepted only.
• Schedule: Flexible hours; weekend availability is required. More details are available upon interview.
• Requirement: Prior customer service, cash handling, and experience working in a fast-paced environment preferred.
• Fixed Pay Rate: $19.00 per hour

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Job Summary

Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities:

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.