Waiter/Waitress - Restaurant, Flex - Chestnut Hill

Bloomingdale's; Framingham (MA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Holiday Time-Off & Flexible S

Instant access to earned wages withPay

401(k) plan options available

Bonus earning opportunities

Growth potential opportunities

Employee Discount at Bloomingdale's &?

Job summary

Bloomingdale's in Framingham, MA is seeking a friendly, attentive Server to join our restaurant team and deliver an exceptional guest experience. You will take orders, describe menu items, and ensure accuracy while maintaining a fast-paced, stylish environment.

This role offers competitive pay, flexible scheduling, earned wage access and growth opportunities, plus employee discounts at Bloomingdale's and Macy's stores. Prior hospitality experience helpful, excellent communication a must.

Qualifications

• High School Diploma or equivalent required.
• Ability to effectively communicate with customers one-on-one and in small groups.
• Ability to read and interpret safety rules, operating instructions, and procedures.
• Flexibility to work retail hours including days, evenings, weekends and holidays.

Responsibilities

• Provide excellent service to ensure customer satisfaction.
• Present menu items and provide details on portions, ingredients, and allergies.
• Understand and upsell menu items and promotions.
• Take accurate food and beverage orders using the POS system.
• Work in a fast-paced environment with multiple priorities while learning new procedures.

Skills

Customer service

Effective communication

Reading safety rules

Flexible scheduling

Education

High School Diploma or equivalent

Job description

Benefits

• Competitive Pay
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale's & Macy's Stores

About

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

A Bloomingdale's Server is an essential part of the customer experience and help to deliver our mission of being like no other store in the world. Whether a customer is grabbing our world famous frozen yogurt or meeting a friend for a sit down meal, we rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store happenings. At Bloomingdale's, our restaurants offer style in the form of creative culinary dishes and a wait staff that ensures your dining experience is like no other.

Essential Functions

• Provide excellent service to ensure customer satisfaction
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or food allergies)
• Understand typical "Coursing" as well as the it's link to upselling
• Take accurate food and drinks orders, using ordering system
• Ability to work in a fast-paced environment, handle multiple priorities and learn new procedure

Qualifications and Competencies

• High School Diploma or equivalent required
• Effectively communicate and present information in one-on-one and small group situations to customers
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling and stooping
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.