WAITER/WAITRESS (FULL TIME AND PART TIME)

Chartwells Higher Education Dining Services; Waukesha (WI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Holidays off

Free shift meals

Advancement opportunities

Job summary

Chartwells Higher Education Dining Services seeks dining room staff to take food and beverage orders and deliver items to guests efficiently.

Role involves greeting guests, maintaining sanitation, advising on menu options, and coordinating with back-of-house to ensure accurate orders. It offers flexible shifts, opportunities for advancement, and perquisites such as free meals during shifts.

Qualifications

• Prior customer service experience preferred; willing to train.

Responsibilities

• Greet guests in the dining room and take food and beverage orders.
• Deliver items promptly and maintain sanitation standards.
• Advise guests on menu items and accommodate dietary requests.
• Coordinate with back-of-house for accurate orders.
• Handle tickets and follow cash-handling procedures.
• Keep dining area clean and organized; ensure a safe environment.

Skills

Customer service

Job description

• We are hiring immediately for full time and part time WAITER/WAITRESS positions.
• Address: Carroll University - 101 North East Avenue, Waukesha, WI 53186. Note: online applications accepted only.
• Schedule: Full time and part time schedules are available. Days and hours may vary based on events and location needs. More details upon interview.
• Requirement: Prior customer service experience preferred; willing to train.
• Perks: Holidays off, free shift meals, and advancement opportunities!
• Pay Range: $17.00 per hour to $20.00 per hour.

Location: Carroll University

• We are hiring immediately for full time and part time WAITER/WAITRESS positions.
• Address: Carroll University - 101 North East Avenue, Waukesha, WI 53186. Note: online applications accepted only.
• Schedule: Full time and part time schedules are available. Days and hours may vary based on events and location needs. More details upon interview.
• Requirement: Prior customer service experience preferred; willing to train.
• Perks: Holidays off, free shift meals, and advancement opportunities!
• Pay Range: $17.00 per hour to $20.00 per hour.

Job Summary

Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company's behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.