WAITER/WAITRESS (FULL AND PART TIME)

Compass Group, North America; Cambridge (MA); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Restaurant Associates is seeking qualified Waiter/Waitress staff for full-time and part-time shifts at MIT Sloan, Cambridge, MA. The role involves taking orders, serving guests, managing cash handling, and ensuring exceptional dining service during events and daily service.

Location at MIT and surrounding venues requires flexible scheduling, including weekends. Prior catering experience is preferred; training will cover menu details, allergen awareness, and safety protocols.

Qualifications

• Experience in catering/food service preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet guests warmly and take food/beverage orders.
• Deliver orders promptly and assist with guest needs.
• Inform guests about menu items and accommodate requests.
• Maintain sanitation and safety standards in dining areas.
• Handle tickets and cash following procedures.

Skills

Guest service

Cash handling

Team communication

Job description

Restaurant Associates

• We have an opening for full and part time WAITER/WAITRESS positions.

• Location: MIT Sloan - 30 Memorial Drive, Cambridge, MA 02142. Note: online applications accepted only.

• Schedule : Full and part time; Monday through Friday, hours may vary. Weekend availability is required. More details upon interview.

• Requirement : Previous catering experience is preferred.

• Fixed Pay Rate: $25.80 per hour.

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to work This is R/A !

Job Summary

Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities:

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.

• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.

• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.

• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.

• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.

• Collects tickets and follow proper cash-handling procedures.

• Promotes a clean, safe and neat environment for guests.

• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.

• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.

• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.

• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.

• Works with staff of other departments to perform job duties during special events and functions.

• Performs other duties as assigned.

Associates at Restaurant Associates are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical

• Dental

• Vision

• Life Insurance/AD

• Disability Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Abides by all Company policies and procedures including but not limited to:

• The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.

• The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.

• The use of slip-resistant shoes and proper lifting techniques.

For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.