Wage-Loss WC Claims Adjuster – GA/NC/SC/TN/KY

Frankenmuth Insurance Company; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Frankenmuth Insurance Company seeks a Wage Loss Experience Specialist to investigate, evaluate and resolve workers' compensation claims with limited supervision. You will determine liability, review documentation, and prepare claim reports while ensuring policy provisions and regulatory compliance.

Responsibilities include interviewing insureds and witnesses, setting reserves within authority, and collaborating with agents and attorneys to achieve timely resolutions.

Qualifications

• Bachelor's degree or equivalent in a related field or equivalent combination of education/training.
• Four to six years related experience and/or training in wage loss/claims handling or workers' compensation.
• Strong ability to investigate, evaluate, and determine liability and coverage.

Responsibilities

• Investigates claims to determine validity and extent of liability, including obtaining information from agents, insureds, claimants, witnesses, and others.
• Reviews and evaluates documentation such as applications, reports, and statements; prepares claim reports.
• Sets or recommends reserves based on investigation results; concludes claims within defined authority.
• Interacts with insureds, agents, claimants, attorneys, and service providers; conducts interviews and scene inspections as needed.
• Ensures legal, regulatory, and fair claims handling compliance.

Education

Bachelor's degree or equivalent

Four to six years related experience

Job description

Frankenmuth Insurance Company seeks a Wage Loss Experience Specialist to investigate, evaluate and resolve workers' compensation claims with limited supervision. You will determine liability, review documentation, and prepare claim reports while ensuring policy provisions and regulatory compliance.

Responsibilities include interviewing insureds and witnesses, setting reserves within authority, and collaborating with agents and attorneys to achieve timely resolutions.