Vulnerability Helpdesk Technician - Hybrid Onsite 3x/Week

Sharp Decisions; Newtown Square (Delaware County); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Sharp Decisions in Newtown Square, PA is seeking a Helpdesk Support professional with a focus on vulnerability management for a hybrid onsite role (3 days onsite, 2 remote).

The role involves identifying and mitigating security weaknesses, handling end-user support, coordinating with IT teams, and performing regular vulnerability assessments using Nessus and MECM/Intune tools, with a contract-to-hire path.

Qualifications

• Windows endpoint administration and end-user support experience.
• Experience with vulnerability assessment and management.
• Familiarity with security audits and compliance processes.

Responsibilities

• Regularly monitor vulnerability scans on systems and applications.
• Mitigate identified vulnerabilities by coordinating with users and remotely patching laptops.
• Document security vulnerabilities and remediation strategies.
• Collaborate with IT teams to ensure timely mitigation of vulnerabilities.
• Develop and maintain vulnerability management procedures and documentation.
• Conduct security assessments and audits to ensure policy compliance.
• Stay informed about emerging threats and best practices.
• Support third-party security audits and assessments.
• Provide onsite and remote end-user support as needed.

Skills

Windows Endpoint Administration

Helpdesk & End-User Support

Vulnerability Assessment & Management

Security Audits & Compliance

Tools

Nessus

MECM

Intune

BeyondTrust Remote Support

Job description

Sharp Decisions in Newtown Square, PA is seeking a Helpdesk Support professional with a focus on vulnerability management for a hybrid onsite role (3 days onsite, 2 remote).

The role involves identifying and mitigating security weaknesses, handling end-user support, coordinating with IT teams, and performing regular vulnerability assessments using Nessus and MECM/Intune tools, with a contract-to-hire path.