Vulnerability-Driven Helpdesk Technician (Remote Support)

Two95 International Inc.; Newtown Square (MD); Hybrid; USD 55,000 - 83,000; Full time

Job summary

Two95 International Inc. is seeking an IT Vulnerability/Helpdesk Technician for a hybrid 6+ month contract in the Newtown Square, PA area. The role involves monitoring vulnerability scans, patching endpoints, and supporting users both onsite and remotely.

The ideal candidate has 3+ years in Windows IT services or endpoint administration, solid helpdesk experience, and familiarity with Nessus, MECM, and Intune. Collaboration with IT teams and governance of vulnerability processes are key aspects.

Qualifications

• 3+ years of experience in a Windows IT Services End-user support or Endpoint Administrator role.
• Experience in Helpdesk Support.
• Experience in vulnerability assessment and management.

Responsibilities

• Regularly monitor vulnerability scans on systems and applications.
• Mitigate vulnerabilities by contacting users and remoting into laptops to patch.
• Identify and document security vulnerabilities and recommend remediation strategies.
• Work with IT teams to address vulnerabilities promptly and mitigate risk.
• Develop and maintain vulnerability management procedures and documentation.
• Conduct security assessments and audits to ensure policy compliance.
• Stay informed about emerging threats, technologies and best practices.
• Provide onsite and remote support to users as needed (Beyond Trust Remote Support).

Skills

Windows IT support

Helpdesk support

Vulnerability assessment

Tools

Nessus

MECM

Intune

Job description

Two95 International Inc. is seeking an IT Vulnerability/Helpdesk Technician for a hybrid 6+ month contract in the Newtown Square, PA area. The role involves monitoring vulnerability scans, patching endpoints, and supporting users both onsite and remotely.

The ideal candidate has 3+ years in Windows IT services or endpoint administration, solid helpdesk experience, and familiarity with Nessus, MECM, and Intune. Collaboration with IT teams and governance of vulnerability processes are key aspects.