Helpdesk Technician - IT Vulnerability - 10 years experience

Two95 International Inc.; Newtown Square (MD); Hybride; USD 55 000 - 83 000; Plein temps

Résumé du poste

Two95 International Inc. is seeking an IT Vulnerability/Helpdesk Technician for a hybrid 6+ month contract in the Newtown Square, PA area. The role involves monitoring vulnerability scans, patching endpoints, and supporting users both onsite and remotely.

The ideal candidate has 3+ years in Windows IT services or endpoint administration, solid helpdesk experience, and familiarity with Nessus, MECM, and Intune. Collaboration with IT teams and governance of vulnerability processes are key aspects.

Qualifications

• 3+ years of experience in a Windows IT Services End-user support or Endpoint Administrator role.
• Experience in Helpdesk Support.
• Experience in vulnerability assessment and management.

Responsabilités

• Regularly monitor vulnerability scans on systems and applications.
• Mitigate vulnerabilities by contacting users and remoting into laptops to patch.
• Identify and document security vulnerabilities and recommend remediation strategies.
• Work with IT teams to address vulnerabilities promptly and mitigate risk.
• Develop and maintain vulnerability management procedures and documentation.
• Conduct security assessments and audits to ensure policy compliance.
• Stay informed about emerging threats, technologies and best practices.
• Provide onsite and remote support to users as needed (Beyond Trust Remote Support).

Connaissances

Windows IT support

Helpdesk support

Vulnerability assessment

Outils

Nessus

MECM

Intune

Description du poste

Job Title: IT Vulnerability\\Helpdesk Technician

Location: Hybrid Work (3 days a week to Newtown Square, PA)

Type: 6+ Month Contract

Rate: $Open /hr.

Job Title:

Key Responsibilities:

• Regular monitor vulnerability scans performed on systems and applications.
• Mitigate found vulnerabilities by contacting users and Remoting into Laptops to preform Patching.
• Identify and document security vulnerabilities and recommend appropriate remediation strategies.
• Work closely with IT teams to ensure vulnerabilities are promptly addressed and mitigated.
• Develop and maintain vulnerability management procedures and documentation.
• Conduct security assessments and audits to ensure compliance with security policies and standards.
• Stay informed about emerging security threats, technologies, and best practices.
• Provide support during security audits and assessments by third-party entities.
• Provide onsite technical support to users as needed.
• Provide remote support to users using Beyond Trust Remote Support.

Qualifications:

• 3+ years of experience in an Windows IT Services End-user support or Endpoint Administrator role
• Experience in Helpdesk Support
• Experience in vulnerability assessment and management.
• Familiarity with security tools and technologies such as Nessus, MECM and Intune
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively both independently and as part of a team.
• Strong communication and interpersonal skills