VTOC Operations Specialist

D2 Technical Services; St. Louis (MO); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Health/Dental/Vision

401(k) match

PTO

STD/LTD/Life Insurance

Referral Bonuses

Professional development reimbursement

Job summary

D2 Technical Services in St. Louis, MO is seeking an experienced VTOC Operations Specialist to design, implement, and maintain state-of-the-art AV systems for a defense/intelligence client.

You will work with on-site and remote users, manage upgrades, and provide expert support across a range of AV technologies. The role requires a bachelor’s in AV/EE or related field, 5+ years in AV, and the ability to obtain/maintain a CI Poly.

Qualifications

• Bachelor’s degree or equivalent experience in AV/engineering.
• 5+ years in AV design, installation, maintenance.
• Willing to obtain and maintain a CI Poly.
• Strong AV tech knowledge: video conf, DSP, control systems.

Responsibilities

• Design and implement AV systems including video conferencing, digital signage, and presentation systems.
• Install, configure, and maintain AV equipment (projectors, displays, sound, control systems).
• Troubleshoot and resolve complex AV issues.
• Manage AV network infrastructure and integration with IT systems.
• Plan and execute AV system upgrades and migrations.
• Provide end-user training on AV equipment.
• Develop and maintain configuration/documentation.
• Collaborate with IT to align AV with tech strategy.
• Manage inventory; coordinate with vendors for procurement/maintenance.
• Ensure AV systems meet security and accessibility standards.
• Stay current with emerging AV technologies and propose improvements.

Skills

5+ years AV experience

CI Poly (willing)

Video conferencing

Digital signal processing

IP-based AV systems

AV network protocols

Troubleshooting

Height safety

After-hours support

CI Poly willingness

Education

Bachelor’s degree in AV Technology / EE or related field

Tools

AutoCAD

Visio

Job description

**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**

Deliver simple solutions to complex problems as a VTOC Operations Specialist. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. As VTOC Operations you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared VTOC Operations Specialist joining our team to support our intelligence customer in St. Louis, MO.

How a VTOC Operations Specialist will make an Impact

As a VTOC Operations Specialist, you will be responsible for designing, implementing, and maintaining state-of-the-art AV systems. You will work closely with both on-site and remote users to ensure optimal performance of AV equipment, coordinate upgrades, and provide expert support for a wide range of audio-visual technologies.

Key Responsibilities:

• Design and implement AV systems including video conferencing, digital signage, and presentation systems
• Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems
• Troubleshoot and resolve complex AV issues in a timely manner
• Manage AV network infrastructure and ensure integration with existing IT systems
• Plan and execute AV system upgrades and migrations
• Provide training to end-users on AV equipment and best practices
• Develop and maintain documentation for AV system configuration and processes
• Collaborate with IT teams to ensure AV systems align with overall technology strategy
• Manage inventory of AV equipment and coordinate with vendors for procurement and maintenance
• Ensure AV systems comply with security protocols and accessibility standards
• Stay current with emerging AV technologies and recommend improvements to existing systems

Required skills:

• Bachelor’s Degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience
• 5+ years of experience in AV systems design, installation, and maintenance
• Willing to obtain and maintain a CI Poly
• Strong knowledge of AV technologies including video conferencing, digital signal processing and control systems
• Experience with AV network protocols and IP-based AV systems
• Proficiency in AV system design software (e.g., AutoCAD, Visio)
• Excellent troubleshooting skills and ability to resolve complex AV issues
• Security+ certification or ability to obtain within 90 days of hire
• Ability to prioritize and manage multiple projects in a fast-paced environment
• Willingness to provide occasional after-hours support for critical AV systems
• Ability to lift and move equipment up to 50 pounds
• Comfort working at heights (e.g., on ladders or lifts) for equipment installation

Desired skills:

• Experience with Crestron, Extron, or AMX control systems
• Knowledge of acoustics and audio system design
• Familiarity with HDCP, EDID, and other video standards
• Experience with digital signal processors (DSPs) and audio networking protocols
• Understanding of AV over IP technologies
• Familiarity with AV security best practices and compliance requirements

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $105-$115k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.