VTOC Operations Engineer

Arena Technical Resources, LLC; St. Louis (MO); On-site; USD 100,000 - 115,000; Full time

Job summary

Arena Technical Resources, LLC seeks a VTOC Operations Engineer in St. Louis, MO to design, implement and maintain state-of-the-art AV systems. You will collaborate with on-site and remote users to ensure optimal performance of AV equipment and coordinate upgrades.

Responsibilities include installation and maintenance of AV gear, troubleshooting complex issues, and training end-users. Security clearance and CI Poly eligibility are required, with a strong emphasis on documentation and cross-team

Qualifications

• Bachelor's degree or equivalent experience in AV/related field.
• 5+ years of experience in AV design, installation, and maintenance.
• Strong knowledge of AV technologies including video conferencing, DSPs, and control systems.
• Experience with AV network protocols and IP-based AV systems.
• Proficiency in AV design software (AutoCAD, Visio).
• Excellent troubleshooting skills for complex AV issues.
• Security+ certification or ability to obtain within 90 days of hire.
• TS/SCI Clearance required and eligibility to obtain CI Poly.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Design and implement AV systems including video conferencing, digital signage, and presentation systems.
• Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems.
• Troubleshoot and resolve complex AV issues in a timely manner.
• Manage AV network infrastructure and integration with IT systems.
• Plan and execute AV upgrades and migrations.
• Provide training to end-users on AV operation and best practices.
• Develop and maintain documentation for AV configurations and processes.
• Collaborate with IT teams to align AV with the technology strategy.
• Manage inventory and coordinate with vendors for procurement and maintenance.
• Ensure AV systems comply with security protocols and accessibility standards.
• Stay current with emerging AV technologies and recommend improvements.

Skills

Video conferencing expertise

AV system design

IP-based AV systems

Troubleshooting

Project prioritization

Education

Bachelor's degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience

Tools

AutoCAD

Visio

Crestron

Extron

AMX

Job description

Job Title: VTOC Operations Engineer
Job Location: St. Louis, MO
Compensation: $100,000 - $115,000
Eligibility/Clearance: Candidate must possess an active TS/SCI clearance
and be willing to obtain a CI Polygraph
Job Description:

HOW A VTOC OPERATIONS WILL MAKE AN IMPACT

As VTOC Operations, you will be responsible for designing, implementing,
and maintaining state-of-the-art AV systems. You will work closely with
both on-site and remote users to ensure optimal performance of AV
equipment, coordinate upgrades, and provide expert support for a wide
range of audio-visual technologies.

Key Responsibilities:

• Design and implement AV systems including video conferencing, digital
  signage, and presentation systems
• Install, configure, and maintain AV equipment such as projectors,
  displays, sound systems, and control systems
• Troubleshoot and resolve complex AV issues in a timely manner
• Manage AV network infrastructure and ensure integration with existing
  IT systems
• Plan and execute AV system upgrades and migrations
• Provide training to end-users on AV equipment operation and best
  practices
• Develop and maintain documentation for AV system configurations and
  processes
• Collaborate with IT teams to ensure AV systems align with overall
  technology strategy
• Manage inventory of AV equipment and coordinate with vendors for
  procurement and maintenance
• Ensure AV systems comply with security protocols and accessibility
  standards
• Stay current with emerging AV technologies and recommend improvements
  to existing systems

WHAT YOU'LL NEED TO SUCCEED:

Requirements:

• Bachelor's degree in Audio Visual Technology, Electrical Engineering,
  or related field, or equivalent experience
• 5+ years of experience in AV systems design, installation, and
  maintenance
• Strong knowledge of AV technologies including video conferencing,
  digital signal processing, and control systems
• Experience with AV network protocols and IP-based AV systems
• Proficiency in AV system design software (e.g., AutoCAD, Visio)
• Excellent troubleshooting skills and ability to resolve complex AV
  issues
• Security+ certification or ability to obtain within 90 days of hire
• TS/SCI Clearance required and eligibility to obtain CI Poly
• Ability to prioritize and manage multiple projects in a fast-paced
  environment
• Willingness to provide occasional after-hours support for critical AV
  systems

Physical Requirements:

• Ability to lift and move equipment up to 50 pounds
• Comfort with working at heights (e.g., on ladders or lifts) for
  equipment installation

Desired Skills:

• CTS (Certified Technology Specialist) certification
• Experience with Crestron, Extron, or AMX control systems
• Knowledge of acoustics and audio system design
• Familiarity with HDCP, EDID, and other video standards
• Experience with digital signal processors (DSPs) and audio networking
  protocols
• Understanding of AV over IP technologies
• Familiarity with AV security best practices and compliance
  requirements

ATR is an Equal Opportunity Employer (EOE) who will provide equal
employment opportunity to employees and applicants for employment
without regard to race, ethnicity, religion, color, sex, pregnancy,
national origin, age, veteran status, ancestry, sexual orientation,
gender identity or expression, marital status, family structure, genetic
information, or mental or physical disability