vSupport Services Program Manager

Gfoat; Temple (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Gfoat in Temple, Texas, is looking for a Support Services Program Manager responsible for leading programs and administrative operations within the Utilities Department. This role involves strategic support to department leaders on complex operational matters.

The ideal candidate will have a Bachelor's degree, project management skills, and experience in public works. Key responsibilities include program development, budget management, and facilitating executive meetings.

Qualifications

• Minimum four years of experience in public works or program compliance.
• Two years of supervisory experience.
• Valid driver's license required.

Responsibilities

• Manage research projects and operational assessments.
• Develop policies and procedures for operations.
• Prepare annual budgets and forecasting.
• Facilitate executive-level meetings and ensure actions are followed.
• Represent the department at events and activities.

Skills

Project management

Strategic planning

Budget preparation

Analytical skills

Leadership

Education

Bachelor's Degree in Environmental Science, Business Administration or related field

Job description

Summary

Support Services Program Manager is responsible for programs, initiatives, & administrative operations for the Utilities Department. This leadership role provides expert professional & strategic support to the Department Director and Assistant Directors on complex, sensitive, & confidential operational, financial, & policy matters

Essential Duties and Responsibilities

• Develops & manages research projects and operational assessments for the Field Operations, Water Treatment, and Environmental Programs Departments.
• Manages initiatives and special projects.
• Develops policies, procedures, and performance standards for operations & services.
• Analyzes metrics and assesses the effectiveness of developing programs.
• Recommends new or revised programs, policies, and procedures.
• Updates the Department Director and Assistant Directors on matters requiring attention and recommends courses of action.
• Plans and facilitates executive-level meetings, establishing agendas, guiding discussion toward decisions, and ensuring monitors follow-through on action items.
• Prepares presentations, memos, & reports.
• Prepares annual budgets and budget forecasting.
• Develops and implements complex projects and programs.
• Manages obtaining and / or continuing reaccreditation with the AWWA and APWA.
• Liaises with staff, committees, boards, etc. and represents the department at events and activities.
• Manages support staff, fostering a team environment among Utilities departments.
• Acts as interim Compliance Coordinator, Fleet Coordinator, Communications Coordinator, and Strategic Programs Coordinator if positions are vacant.
• Follows City policies, procedures, and safety guidelines.
• Performs other duties as assigned.

Minimum Qualifications

• Combination of education and experience equivalent to a Bachelor’s Degree in Environmental Science, Business Administration, or a related field.
• Four (4) years of experience in public works, program compliance, initiatives or related field.
• Two (2) years of supervisory experience.

Certifications and Licenses

• Valid driver's license.
• TCEQ D Water & Wastewater licenses or ability to obtain within one (1) year of employment.