vSDM Resident Engineering Support

Redolent Infotech Pvt. Ltd.; Westlake (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Redolent Infotech Pvt. Ltd. in Westlake, Texas seeks an experienced telecom specialist with 7+ years in vSDM deployment and integration. The role covers commissioning, integration with 4G/5G core elements including Nokia HLR, HSS, UDM/AUSF, SDL, UDM, UDR, on-site LAB operations, and ongoing NOC-style support.

You will handle fault management, ticketing, diagnostics, and periodic reporting to Nokia and the customer, while providing technical consultancy and tuning recommendations.

Qualifications

• 7+ years of telecom support experience.
• Experience with vSDM in a LAB environment.
• Familiarity with 2G/3G/LTE/5G Core technologies.
• Willingness to work on-site in Westlake, TX.

Responsibilities

• vSDM core deployment and integration in LAB.
• Commissioning, planning, installation, operation, maintenance & troubleshooting of vSDM with 4G/5G core elements.
• Network Operations Support: Fault, Configuration, Administration, Performance (FCAP).
• Monitoring and surveillance; assist O&M staff in day-to-day tasks.

Skills

vSDM deployment

Network operations

Troubleshooting

Open tickets

Technical consultancy

Tools

VMware

Airframe HW

CBIS cloud

Job description

Job Description:

At least 7+ years of experience

Service Description

• vSDM core deployment and integration activities in a LAB environment.


• Commissioning (HW/platform/applications), planning, installation, operating, maintaining & troubleshooting of vSDM and integrating it with 4g and 5G core elelmtns like Nokia HLR, HSS, OneNDS, UDM/AUSF, SDL, UDM and UDR on both legacy HW, VMware, as well as new Airframe HW & CBIS cloud platform.


• Network Operations Support of vSDM - Fault, Configuration, Administration, Performance (FCAP)


• Monitoring and surveillance activities and Assist O&M staff to carry out tasks and activities related to day-to-day operations


• Event detection and symptom collection (collect logs, traces, alarms, etc)


• Routine diagnostics and corrective action management


• Open tickets on encountered issues and support working on the cases until closed


• Provide a periodic activity report to Nokia and customer


• SW or Feature Testing/Validation, Service Provisioning using Supplier provided documentation:


• Service and feature level configuration activities – Global parameters, parameter tuning, growing in new interfaces.


• Software upgrades/patches within the current release as needed.


• Support resolution of issues encountered during the testing/validation/provisioning activities


• Provide feedback on documentation (MOP, etc.) to help the production team’s rollout


• Provide a periodic activity report to Nokia and customer


• Technical consultancy


• Attend conference calls and/or meetings as required.


• Convey Nokia recommendations concerning tuning of the management mechanism(s). For example, this may involve fine-tuning the alarm levels to eliminate unnecessary alarms.


• Provide evaluation and recommendations to Verizon on the NOC process and procedures.


• Provide a periodic activity report to Nokia and Dish


• Good understanding of telecom principles including familiarity with 2G, 3G, LTE, 5G Core technologies


• Flexible with working hours and should be ready to work on sight