VRC Program Coordinator

Virginia Commonwealth University

Richmond (VA)

Hybrid

USD 55,000 - 60,000

Full time

32 hours ago

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Benefits offered by this job

Hybrid work arrangement

Travel reimbursement for conferences

Veterans benefits support

Job summary

Virginia Commonwealth University seeks a Program Coordinator for the Veteran Resource Center under the Office of Strategic Enrollment Management. This 100% FTE, grant-funded role oversees staff, expands program operations, and ensures compliance with APRs and grant reporting for military-connected students.

The position leads campus veteran committees, partners with Admissions and Academic Advisors, analyzes data, and advances student success with a hybrid work model and travel as needed.

Qualifications

Bachelor’s degree in the related field is required.
Experience supervising professional staff or student employees.
Strong verbal and written communication skills with advocacy for students.
Experience working with military-affiliated population.
Professional experience in higher education.
Computer skills including Microsoft Office, Google Suite, ERP systems, and data visualization tools.
Commitment to respect, professionalism and civility with diverse populations.

Responsibilities

Plan, organize, and direct on-campus programs and services for veteran and military-connected students.
Develop strategies to carry out the program and collaborate with campus offices.
Document outcomes, assess progress, and update manuals.
Lead recruitment efforts with Admissions to support veterans.
Supervise the Veteran Success Coach and graduate assistants.
Develop and maintain reporting SOPs and adapt to grant reporting requirements.
Utilize data-driven insights to improve student outcomes.

Skills

Staff supervision experience

Verbal and written communication

Experience with military-affiliated人口

Higher education experience

Microsoft Office/Google Suite/ERP/data

Respectful environment/civility

Education

Bachelor’s Degree in Education, Social Work, Counseling, Public Administration, or related field

Master’s Degree in Education, Social Work, Counseling, Public Administration, or related field

Tools

Banner

Student information systems

Job description

Unit: Office of Strategic Enrollment Management

Department: Military Student Services

Department Summary

The Veteran Resource Center (VRC) Program Coordinator directly oversees the federal Center of Excellence for Veteran Student Success (CEVSS) program at Virginia Commonwealth University. This includes being responsible for the supervision, training, and evaluation of project staff—including the Veteran Success Coach and graduate assistants; program development, fiscal management, and tracking of grant budgets; maintenance of student service data and reporting SOPs; maintenance of appropriate records of participants’ activities, progress, and eligibility; and oversight of the preparation and submittal of federal Annual Performance Reports (APRs) and grant proposals. Additionally, this position leads campus veteran committees, collaborates closely with the Office of Admissions and the Academic Advisors Board, and leverages data-driven insights to steer meaningful outcomes for military-connected students. This position reports to the Assistant Director of Military Student Services. This is a 100% FTE, grant-funded annual appointment; this position is primarily in person with flexibility for remote work as approved.

Core Responsibilities

(50%): Program management

Plan, organize, and direct on-campus programs, services, and outreach activities related to Veteran and military-connected students.
Develop and implement the necessary strategies to carry out the program
Collaborate with staff in other campus offices to ensure student issues are resolved and process changes are implemented to increase effectiveness and student success.
Document outcomes and conduct assessments.
Develop and update the project policy and procedure manual.
Work closely with the Office of Admissions to enhance and assist in the recruitment of prospective Veteran Students.
Lead the campus committees related to serving our veteran community.
Actively participant in the University Academic Advisors Board to enhance understanding of military-affiliated student experience with academic advisors and university faculty/staff.

(30%): Administrative

Assist in the completion of the Annual Performance Report (APR) and federal/ancillary grant writing.
Oversee the development of program materials that are required for assessing, recruiting, and monitoring participant progress.
Track budget expenditures and reports required by the principal investigator.
Remain knowledgeable about proposed and enacted federal legislation which affects veterans' educational programs by maintaining membership in professional organizations and participating in national and regional conferences.

(10%): Supervision

Supervise the Veteran Success coach position.
Hire and train graduate assistants that will aid in providing academic, social, and cultural programs for program participants.

(10%): Data Analysis

Develop and maintain reporting SOP.
Implement and collaborate on reporting changes required under the grant narrative.
Use data-driven insights to steer the program to meaningful outcomes for Veteran students.

Other Position Details

This is a restricted, grant-funded position with funding currently available for three-years. Continued employment is dependent upon availability of funding.
The position is eligible for flexible work arrangements up to 40% remote.
VCU is proud to be aVirginia Values Veterans (V3) certified employer. In addition, VCU offers enhanced leave benefits to veterans.
Some travel for conferences and local partnerships is required - Trips with total mileage beyond 25 miles will be reimbursed, appropriate hotel and per diem expenses will also be provided.

Qualifications

Minimum Qualifications

Bachelor’s Degree in Education, Social Work, Counseling, Public Administration, or related field is required.
Experience supervising professional staff or student employees.
Strong verbal and written communication skills with the ability to advocate on the student’s behalf with faculty and staff.
Experience working with the military-affiliated population and knowledge of resources available to the population.
Professional experience in higher education.
Computer skills, including Microsoft office, Google Suite, ERP systems, and data visualization tools.
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications

Master’s Degree in Education, Social Work, Counseling, Public Administration, or related field is required.
Background in advising undergraduate students as they prepare for graduate school admissions; knowledge of requirements/processes.
Background in advising undergraduate students as they prepare for graduate school admissions; knowledge of requirements/processes.
Four (4) years of experience providing direct service to students in a grant-funded or similar program with at least two years of experience providing services related to project objectives.
Experience with Banner or other student information systems.

Salary Range

$55,000-$60,000

Benefits

All full-time university staff are eligible for VCU's robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status

Exempt

Hours per Week

Restricted Position

Yes

ORP Eligible

Flexible Work Arrangement

Hybrid

University Job Title

35224N - Sr Specialist SS 1

Contact Information

Contact Name: Bryan Sandford