VPCH Staffing & Administrative Coordinator - Temporary

State of Vermont; Berlin (VT); On-site; USD 32,000 - 52,000; Part time

Job summary

The State of Vermont is seeking a VPCH Staffing & Administrative Coordinator - Temporary to support the Vermont Psychiatric Care Hospital Staffing Office. The role provides reception duties, answers phones, greets visitors, and helps ensure adequate nursing staff coverage on inpatient units; this is an essential, 24/7 position requiring presence.

Temporary shifts include Night (6:30pm–7:00am) and Day (6:30am–7:00pm) with no guaranteed hours and up to 1280 hours per year.

Qualifications

• Two or more years performing administrative duties in a health care, human services, or government setting.

Responsibilities

• Perform daily reception duties: answer phone, respond to entry doorbell, welcome visitors.
• Help ensure adequate staffing of Nursing Staff on inpatient units.
• Support 24/7 Staffing Office operations and coordinate shifts as needed.

Skills

Reception

Customer service

Scheduling coordination

Job description

Overview

The VPCH Staffing & Administrative Coordinator Temporary position provides coverage in the Staffing Office at the Vermont Psychiatric Care Hospital. The Staffing Office is open 24/7 and this role is responsible for daily reception duties such as answering the phone, responding to the main entry doorbell, welcoming facility visitors, etc., and also ensuring adequate staffing of the Nursing Staff on the inpatient psychiatric units. It is considered an essential position due to the nature of the work and is required to have an employee present at all times.

This temporary position would be filling available shifts due to vacations and other time off for the permanent Staffing & Administrative Coordinators with some possibility for regular coverage. Available shifts would vary with shift hours on Night Shift (6:30pm-7:00am) and Day Shift (6:30am-7:00pm). There is no guarantee of a minimum number of hours and the maximum number of hours allowed in a year is 1280 hours.

Who May Apply

This position, VPCH Staffing & Administrative Coordinator - Temporary (Job Requisition #55323), is open to all State employees and external applicants. This is a temporary position. Temporary work is typically for variable hours, and is not expected to be full-time. The State does not guarantee 40 hours of work per week.

Candidates, including current State employees seeking transfer, promotion, demotion, or persons exercising re-employment rights, must pass a fingerprint-supported background investigation applicable to the position. Additionally, in accordance with AHS Policy 4.02 - Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates. Hiring managers will notify applicants who are in the final stage of the interview process of the fingerprinting and background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicants will have the right to withdraw their applications before fingerprinting and/or a background investigation is conducted.

Environmental Factors

Duties are generally performed in a standard office setting and with constant interruptions from telephone calls, visitors, and staff requiring assistance. May have brief communication/contact with hospitalized individuals when in the dedicated care areas of the facility. Some work outside of a regular work schedule may be required. Incumbents may be assigned to different shifts as required to provide 24-hour coverage and may be the sole representative of the Hospital readily available to the public. There may be periods of heavy workloads and tight deadlines.

Working with the public in reception serves as the first point of contact for many visitors, employees, contractors, etc. who can be upset, confrontational, and/or in crisis.

Interaction with patients and with their family members in emotional situations may entail some danger, discomfort, and emotional distress.

Minimum Qualifications

• Two (2) years or more performing administrative duties in a health care, human services, or government setting.

Preferred Qualifications

• Experience with work schedule coordination or coordination of staffing in large scale operations.
• Reception/customer service experience.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.